Why dont delivery drivers knock

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I had an important item arranged for delivery today and I have stayed home specially for it, sitting by my front facing bedroom window which is above the front entrance, quietly doing some coursework with no sound so as to listen out for the door. My housemate has been downstairs in the living room also positioned at the front of the house quietly chilling, also listening out for the door. About an hour ago I heard a car/van parking up out on the street but didn't think much of it as obviously numerous cars come and go throughout the day. A moment later I heard it leaving again and decided to peek out my window to see a DPD turning the corner and out of the street. I found it odd but assumed it was for another house as there was no knock and the doorbell didn't ring, so I got back to what I was doing. about 10 minutes later my housemate came up and showed me a blank 'sorry we missed you' note, and he was confused as he had also heard no knock or doorbell even though he is within close proximity to the front entrance. My assumption is that said delivery driver was behind schedule and in a rush, decided to leave a note instead of knocking, waiting and then processing the delivery. I'm really P***ed off as I was really excited for this item and now I have to stay home and wait all day again tomorrow. I know it sounds like we may have simply not heard the door, but I can assure you, the sound of the door knocking is definitely loud enough from mt bedroom and more so from the living room, and about 20 minutes ago the postman delivered a letter and I easily heard the letterbox even with a video playing...the driver simply didn't bother to knock.

Is this a common thing with deliveries or is it a rarity? I feel like complaining but I know it won't get anywhere. Anybody else had issues like this?

Very common although DPD are normally better then the usual suspects Hermes and Yodel.

I had some serious issues with DPD a few years ago who failed to deliver to an office block so many times that I changed the building's 30m long, 5m tall light up sign to their company colours just to give them the hint.

Happens all the time, I understand drivers have to meet a certain quota but not even knocking or ringing the doorbell is just sheer laziness.

I once had Hermes send me an email to say they'd delivered my parcel, only to look in the porch and find it wasn't there. Looked on the photo they uploaded online as proof and there was my parcel sitting outside someone else's front door. It's even worse having to complain to them as you can't phone, you have to do it all online which takes ages, they ended up just fobbing me off with excuses like "we've disciplined the driver responsible, we're looking into it, we're liasing with the team" etc etc and then eventually stopped updating me altogether. It's a good job the guy a few streets away who'd they'd actually delivered it to was kind enough to bring it round. I find Royal Mail are generally okay but all other companies are either terrible or very hit and miss.

Last edited by bones-mccoy; 2 years ago

Asked By: Kyle Wright Date: created: Aug 27 2021

Answered By: Graham Gray Date: created: Aug 29 2021

The Post Office said carriers should ring the doorbell or knock, but they said they aren't required to wait for an answer unless a signature is requested. FedEx said you can request a ring or a knock, but they wouldn't answer our question about whether it's required. "They can't be in that big of a hurry," said Harper.13 Dec 2016

Asked By: Wyatt Jenkins Date: created: Oct 26 2021

Do delivery drivers have to knock on the door

Answered By: Angel Bell Date: created: Oct 27 2021

Unless you instruct them to knock on the door or ring the door bell, they have the option to just leave it at the door after scanning or taking picture of it as a proof of delivery. All platforms have GPS tracking on their phones so they know if they delivered to the right place.

Asked By: David Howard Date: created: Apr 23 2022

Why do some delivery drivers not knock

Answered By: Henry Miller Date: created: Apr 23 2022

The couriers must be instructed to not ring the doorbell. … Delivery drivers don't reing the doorbell or knock because of the amount of times people complain about them knocking, and the times people directly yell at them for knocking or ringing. And to avoid agitating dogs or babies.

Asked By: Harold Williams Date: created: Oct 08 2021

Are FedEx drivers supposed to knock

Answered By: Wyatt Wilson Date: created: Oct 11 2021

Use FedEx Delivery Manager to let your driver know you want a ring-or a knock. You can leave instructions for drivers to always ring your doorbell or knock on your door when a package is being left. … Request to get your delivery on your time, not ours. Pick a delivery time and date that works for you.13 Dec 2016

Asked By: Howard Price Date: created: Jul 26 2022

Is FedEx required to knock

Answered By: Stanley Hayes Date: created: Jul 26 2022

FedEx only rings a doorbell or knocks on the door if there is a signature required. … A spokesman for UPS said, "UPS does train its drivers to ring or knock on the door to let customers know a package has been delivered…1 Dec 2020

Asked By: Christian Peterson Date: created: May 03 2022

Should delivery drivers ring doorbell

Answered By: Zachary Gonzalez Date: created: May 05 2022

The couriers must be instructed to not ring the doorbell. … Delivery drivers don't reing the doorbell or knock because of the amount of times people complain about them knocking, and the times people directly yell at them for knocking or ringing.

Asked By: Noah Bryant Date: created: Jun 24 2022

Do delivery drivers ring doorbell

Answered By: Isaiah Thompson Date: created: Jun 25 2022

Most of the time they will only ring the bell when they need something signed. If its driver release, they are allow to leave it. If they ring the bell most people expect the driver to “wait” at the door for them. Seconds add up when you deliver millions of packages a day.

Asked By: Neil Allen Date: created: Mar 25 2022

Why do couriers not knock

Answered By: Howard Wilson Date: created: Mar 26 2022

This is for an openly accessible location. No gates or lobbies.2 Sept 2020

Asked By: Clifford Ward Date: created: Apr 27 2022

Do delivery drivers knock

Answered By: Juan Wood Date: created: Apr 28 2022

A spokesman for UPS said, "UPS does train its drivers to ring or knock on the door to let customers know a package has been delivered… … That service allows customers to request where they would like a package left. U.S.P.S.1 Dec 2020

Asked By: Oscar Smith Date: created: Aug 26 2022

Why doesnt UPS ring the doorbell anymore

Answered By: Caleb Gonzales Date: created: Aug 27 2022

If the package does not require a release, there instructions are to just leave it in a safe place. They don't ring for releasable packages as that takes time. And they have a truck load of packages to deliver and there managers know how long it should tale. Signature required?

Why dont delivery drivers knock
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