When is the bargaining power of the buyer greater than that of the supplier?

Suppliers have direct input into a firm’s products or services. For some, this may be labor, marketing, distribution, raw materials, and others. In this context, a company looking to purchase plays the role of a buyer and the supplier – that of a seller. As such, businesses must maintain a healthy buyer-seller relationship.

When we say that suppliers are powerful, we refer to their ability to manipulate prices, delivery times, availability, and even the quality of supplied products. Therefore, the profitability of a business that relies on other companies to satisfy operational needs is greatly affected by any supplier maneuvering. This is what we call the bargaining power of suppliers. It is one of Porter’s 5 Forces, along with the threat of new entrants, industry rivalry, bargaining power of buyers, and the threat of substitutes.

When is the bargaining power of the buyer greater than that of the supplier?

Types of Suppliers

Industries require various types of suppliers to cater to their operational needs in the value chain. Generally, we can divide them into four groups:

Manufacturers are suppliers that produce parts, components, machinery, and raw materials, required by another company to assemble their end product. A manufacturer whose products are standard and easy to find elsewhere will exert low bargaining power. Alternatively, those with industry-specific knowledge and little competition do have a strong power over buyers.

Distributors & Wholesalers play the role of a middleman. They buy products from a manufacturer in bulk and resell them at a higher price to retailers. Distributors make such products accessible to the end-user in small quantities.  That’s something big manufacturers can rarely provide.

Importer suppliers are often referred to as domestic distributors and wholesalers. They simply buy internationally produced and distributed products and sell them at the local market.

Independent suppliers are special in that they make a limited number of exquisite products and offer them through representatives. They have the know-how to deliver highly specialized items and will likely have a strong power over buyers.

Determining Factors

Similar to buyers, the range of supplier power may vary among industries, and over time. Broadly speaking, a supplier power analysis includes the following industry-specific determinants:

Concentration of suppliers represents the buyer-supplier ratio. If there are many suppliers and a few buyers, we observe low bargaining power. By contrast, many firms depending on one or two suppliers inevitably boost the bargaining power of those distributors.

Sales Percentage determines how big of a customer a firm is to the supplier. If a small percentage of revenue is involved, suppliers will be less willing to negotiate on terms. At the same time, the buyer will have no choice but to agree with it, as they need this delivery. As a result, suppliers’ purchasing power grows.

Substitutes refer to other suppliers a company may buy the desired goods from. Having many alternatives to choose from makes the dependency on one particular supplier low, which weakens supplier power as well. If, however, a firm has limited options, its current suppliers may exert strong bargaining power.

Materials scarcity has to do with the type and quality of products delivered. If there is only one supplier with the right quality of input needed for a firm’s production line, any shortages or schedule changes will have a significant impact on the end product. Thus, supplier power goes up. The shelf life of a stock makes a difference, too. Any need for short-lived items builds up supplier power, too, as companies can hardly store big quantities of such products in their warehouses in anticipation of supply disruptions.

Switching costs shows how expensive it is to change suppliers. High switching costs make most companies stick to their current suppliers, and vice versa – low cost of change provides a high level of flexibility to firms.

Forward integration is an important determinant to consider. It describes the threat of a supplier seizing to deliver products to firms and starting to manufacture the end products of its former buyers. In other words, direct competition occurs if a supplier turns retailer.

Strong Bargaining Power of Suppliers

Strong bargaining power gives supplies the chance to negotiate favorable production, delivery, and payment terms to their advantage. Supplier power is high when:

  • Many buyers concentrate on a few suppliers
  • Suppliers are big enough to have the potential for forward integration
  • The offered products are differentiated
  • The switching costs (of suppliers) are high
  • No substitutes exist
  • Suppliers earn revenues through many small sales, without dominant buyers to depend on

Weak Bargaining Power of Suppliers

Similarly, the bargaining power of suppliers is low when:

  • There are a few buyers and many suppliers
  • Buyers do not depend on suppliers to produce the goods and services
  • The offered products are not differentiated
  • The switching costs (of suppliers) are low
  • Substitutes are available
  • Suppliers depend on the size of a buyer with respect to their revenues

Supplier Bargaining Power: A Practical Look

Let’s consider the aviation industry.

In the air transport sector, there two main aircraft manufacturers – Airbus and Boeing. When airlines purchase planes, their options are very concentrated. Besides, it is close to impossible to find substitutes for these two suppliers. Switching from Airbus to Boeing does come at a cost, too. So, airlines typically prefer negotiating with either of the two. Because of the high product differentiation, both Airbus and Boeing generally have high bargaining powers. And so does aviation as a whole.

A big player in the industry is Southwest Airlines. It is one of the world’s biggest low-cost carriers, with 728 planes in service and nearly 300 more to come. Owing to their efficient parameters in terms of fuel and maintenance, the airline’s fleet consists of Boeing 737 aircraft exclusively. Despite being its major supplier, Boeing exerts a moderate to high bargaining power over Southwest. That’s because the airline is equally important to the supplier – Southwest is the biggest client of Boeing, hitting a substantial sales percentage.

The Bottom Line

The bargaining power of suppliers is extremely important to a company’s profitability.  However, it does not tell us the whole story. The bargaining power of buyers and the threat of new entrants are other key components involved in the model for you to review.

To gain a better understanding of a firm’s competitive position, one should conduct a thorough Porter’s 5 Forces analysis.

We recommend you take a practical look at Walmart’s competitive analysis our team has carried out.

The bargaining power of the buyer is greater than that of the supplier whenA. volume of purchase is low.B. the buyer profit margin is low.C. cost savings from the supplier's product are minimal.D. threat of backward integration by buyers is low.--B. the buyer profit margin is low.

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The presence of powerful suppliers reduces the profit potential in an industry. Suppliers increase competition by threatening to raise prices or reduce the quality of goods and services. As a result, they reduce profitability in industries where companies cannot recover cost increases in their own prices.

The bargaining power of suppliers is one of the five forces that determine the intensity of competition in an industry. The others are barriers to entry, industry rivalry, the threat of substitutes and the bargaining power of buyers.

Power of supplier group

The following conditions indicate that a supplier group is powerful:

  • It is dominated by a small number of companies and is more concentrated than the industry to which it sells
  • It is not required to contend with substitute products for sale in the industry
  • The industry is not one of the supplier’s important customers
  • Its products are an important part of the buyer’s business
  • Its products are differentiated or there are built-up switching costs
  • It poses a clear threat of forward integration

How to mitigate a strong bargaining power of supplier

Centralize procurement If you have multiple business units that independently procure raw materials from the same vendor, establish a central procurement unit that consolidates all orders while negotiating prices for your business units and dictating your terms; failure to follow these terms will result in the cancellation of all purchases.
Diversify your supply chain By diversifying your supply chain, you can reduce your reliance on a single supplier. This will also enable you to develop long-term competitive advantage and resilience to supply chain disruptions in such situations as war and pandemics.
Use substitutes If you are a manufacturer, look for a raw material substitute that has the same function and quality required by your products. If a substitute is available, use this instead of your original raw materials. As a result, the possibility of your single supplier becoming more dominant is significantly reduced.
Backward integration Examine your company’s ability to integrate backward. If you start producing key supplies for your business/manufacturing, you can eliminate your supplier’s bargaining power. For example, Apple has begun developing its own processors to reduce its reliance on powerful vendors, such as AMD and Intel. This can also help you gain control of your supply chain, enhance product quality and save total costs.
Competing with your supplier This is similar to backward integration, except that you do not cut ties with your supplier. Such companies as Walmart, Costco and other retail players have their private label products that compete with the brands of their suppliers. This maintains control over price hikes and supply chain manipulation by suppliers. This scenario is more relevant in the retail industry, where multiple brands are sold under one roof. Keep in mind that you will need to work on your branding and marketing, since customers will come to you to buy your private label products because of your brand value.
Bring new value to your supplier If you have plans to expand into a new geography or industry where suppliers have tried but failed to penetrate, you can offer them a new market opportunity in exchange for price concessions. If the offer is lucrative enough, you can gain the upper hand in price negotiation.
Strategic partnership agreement If you are a bulk buyer, you can control your suppliers’ bargaining power by negotiating and signing an exclusivity agreement with them. This agreement lowers the risk of them selling the product directly to customers in your area and competing with you. You can also make sure that your supplier is not selling any raw materials to your competitor to reduce your margins. Keep in mind that your supplier may require you to make certain commitments in exchange for signing such an exclusivity agreement.

A careful examination of the cost and value of your supply chain is required to assess your suppliers’ bargaining power in your business, which can be identified and mitigated by considering one or more of the following options:

  • Changing how you buy 
  • Assessing what value you can offer to your supplier 
  • Building a robust supply chain
  • Becoming self-sufficient
  • Conducting strategic negotiations