Tailored business relationships between two supply chain members refer to ___________.

SCOR process (6)(Supply Chain Operations Reference)

plansourcemakedeliverreturnenable

processes that balance aggregate demand and supply to develop a course of action which best meets sourcing, production, and delivery requirements

processes that procure goods and services to meet planned or actual demand

processes that transform product to a finished state to meet planned or actual demand

processes that provide finished goods and services to meet planned or actual demand, typically including order management, transportation management, and distribution management

processes associated with returning or receiving returned products for any reason. These processes extend to post delivery customer support

processes that manage relationships, performance, and information for a supply chain. These processes interact with all other external and internal processes associated with the supply chain

a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end-user or consumer

customer relationship managementsupplier relationship managementcustomer service managementdemand managementorder fulfillmentmanufacturing flow managementproduct development and commercializationreturns management

customer relationship management

provides the structure for how relationships with customers will be developed and maintained

supplier relationship management

provides the structure for how relationships with suppliers will be developed and maintained

customer service management

deals with the administration of the PSAs developed by customer teams as part of the Customer Relationship Management process

balances the customers' demand with the capabilities of the supply chain; process includes forecasting, synchronizing supply and demand, reducing variability, and increasing flexibility

involves filling orders as well as all activities necessary to design a network and enable a firm to meet customer requests while maximizing its profitability

manufacturing flow management

deals with all activities necessary to obtain, implement, and manage manufacturing flexibility as well as product movement into, through, and out of plants

product development and commercialization

provides the structure for developing and bringing to market products jointly with customers and suppliers

involves activities associated with returns, reverse logistics, gatekeeping, and avoidance

emphasizes speed and time components

focuses on an organization's ability to respond to changes in demand with respect to volume and variety

simultaneous achievement of relevant customer metrics such as on time delivery, damage free and correct order quantity

focusing on eliminating all waste

combo of lean and agile supply chains

variability in demand orders among supply chain members

supply chain collaboration

cooperative relationships between members of a supply chain (formal or informal) between companies and their suppliers or customers, established to enhance the overall business performance of all parties

tailored business relationship between two supply chain members

third party logistics3PLlogistics outsourcingcontract logistics

one company allows a specialist company provide it with one or more logistics functions

fourth party logistics4PLlead logistics providerLLP

a company whose primary purpose is to ensure that various 3PLs are working toward the relevant supply chain goals and objectives

combines technology with manual employee effort to identify trends, perform comparisons, and highlight opportunities in supply chain processes, even when large amounts of data are involved