Email Local Areas Call (02) 4572 5898 Visit website Blue Mountains Volunteer Home Visitors
The Volunteer Home Visitor Scheme offers social support to frail aged people, as well as people with a disability and their carers, to help them keep living in their homes. The scheme's volunteers:
The Volunteer Home Visitor Scheme are offered at the following neighbourhood centres. Please click on the links for further details. Target Audience Local Areas Blue Mountains Women's Health and Resource Centre
The Blue Mountains Women's Health and Resource Centre is a health centre for women that provides a range of free and low cost women's health services including:
Address Target Audience Hours of Operation Local Areas Call (02) 4782 5133 Visit website Carer Gateway support service
Carer Gateway is a national support service funded by the Australian Government. It provides free support through a network of regional Carer Gateway Service Providers. Trained workers are available to talk with you and help you find services and support to meet your needs. Wellways Australia provides the Carer Gateway service in the Nepean Blue Mountains region. Target Audience Local Areas Additional Information on COVID-19 Call 1800 422 737 Visit website Child, Youth & Family Support Services - Hawkesbury Community Outreach Services Inc.
The Child, Youth & Family Support Services offers support to individuals and/or families in the community who are experiencing difficulties. They offer a range of programs and groups that fall into the following categories:
They can also assist you to find information about and assistance with other services such as Centrelink, NSW Housing, debtors, counsellors, domestic violence and health services. Address Target Audience Email Cost Hours of Operation Local Areas Postal Address Referral Call (02) 4573 2922 Visit website Commonwealth Home Support Programme (CHSP) - Department of Social Services
The CHSP is a program which provides home support for older people who need assistance to keep living independently. It provides planned respite, social support, domestic assistance and social transport. The CHSP benefits frail older people and carers through a standardised national assessment process and entry point through My Aged Care. Target Audience Eligibility Email Cost Hours of Operation Call 1800 836 799 Visit website Commonwealth Respite and Carelink Centres (CRCCs)
A national network of Commonwealth Respite and Carelink Centres (CRCCs) facilitate access to information, respite care and other support appropriate to carers needs and circumstances and the needs of the people they care for. Centres can coordinate access to respite services in your local area and work with you to plan approaches to respite and other support needs, as well as help to arrange emergency respite care. The national network of CRCCs provide information about respite care options including access to respite in residential aged care facilities, carers programs, emergency and crisis respite and the young carers project. An individual's nearest centre has information about the following services in your region related to:
Target Audience Cost Referral Call 1800 052 222 Visit website Community Health Centres Central Referral Service
Community Health Centres provide a range of services to children, young people and their families. Services provided include:
Hours of Operation Call 1800 222 608 Compeer Friendship Program
Compeer is a community mental health program that aims to improve the quality of life and self-esteem of adults with a mental illness through friendship and social support. This is achieved by matching people living with mental illness (friends) with a volunteer. Volunteers and friends meet together in a public setting and enjoy planned social activities such as grabbing a bite to eat, seeing a movie, visiting a local attraction or going to a Compeer social event. Cost Postal Address Local Areas Visit website Dianella Cottage
Dianella Cottage is a harm minimisation service based in the Blue Mountains for women with co-existing drug, alcohol and mental health issues. It provides a number of services including:
The Black Rose Women’s Drug & Alcohol Outreach Program for Lithgow is run each Thursday and includes:
Target Audience Local Areas Postal Address Referral Call (02) 4782 3887 Visit website eFriend
eFriend is a virtual peer support service and offers befriending sessions to connect you to eFriend Peers via video call or phone call. The service is free and available to anyone feeling down, stressed, lonely, isolated or worried. Visit the link below and click 'Book first session' to start your eFriend journey. Target Audience Cost Local Areas Visit website FriendLine
FriendLine is a support line and online chat service for anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are casual and anonymous. Please note FriendLine is not a crisis service. Hours of Operation Email Local Areas Call 1800 424 287 Visit website Great Community Transport
Great Community Transport provides flexible small group transport to eligible disadvantaged people living in the Blue Mountains and Penrith local government area. Trips include transport to local shopping centres, other outings and medical appointments. Great Community Transport are located in the Blue Mountains and Penrith. Blue Mountains Penrith Target Audience Eligibility Hours of Operation Local Areas Postal Address Visit website Hawkesbury District Community Centres - Hawkesbury City Council
The Hawkesbury City Council has compiled a detailed description of the 18 community centres and halls in the Hawkesbury. Community centres vary in size and the facilities that they offer, however each centre provides services and activities that appeal to a broad cross-section of the community such as:
Please visit the link provided to explore the community centres in the Hawkesbury. Local Areas Visit website Hawkesbury Neighbour Aid - Richmond Community Services Inc. & Neighbourhood Centre
Hawkesbury Neighbour Aid is a home visiting service for people with a disability, frail aged people and their carers. Volunteers are recruited from the community and visit clients two hours a week on a one to one basis, with the aim to relieve social isolation and to support the person to participate within his or her own community. This can be either within the person’s home environment or while the person is accessing community services or facilities. Services offered by Hawkesbury Neighbour Aid can include:
Address Target Audience Email Hours of Operation Local Areas Postal Address Call (02) 4578 3934 Visit website Heartmoves
Heartmoves is a gentle physical activity program suitable for anyone who hasn't done any exercise in a while. You can exercise at your own pace in a friendly atmosphere. Heartmoves is run by accredited exercise professionals specifically trained in managing safe, low to moderate intensity physical activity programs. The programs are designed to be safe for people who are managing chronic health conditions such as heart problems and diabetes, arthritis, lung and chest conditions, as well as those with risk factors such as high blood pressure, high cholesterol, overweight, depression, etc. Heartmoves programs are available at the following locations: South Penrith Community Centre Floribunda Community Centre Active8 Gym Springwood Aquatic and Fitness Centre Local Areas Cost Target Audience Visit website Kincare Community Services
Kincare are in-home care specialists that provide a number of accommodation support services through a flexible combination of:
Kincare provide a number of support services including housekeeping, personal care, nursing, allied health, care coordination, connected technology, carer support, home garden maintenance, meal preparation, social connections, transport, day options, in-home accommodation and supported accommodation. Email Hours of Operation Referral Call 1300 733 510 Visit website Leep in Network
The Leep in Network is a nonprofit organisation that focuses on mentoring and training older people, and people with a disability, in accessing and using technology. They also support other nonprofits and small businesses with their Information Technology (IT) needs including training, consultancy, independent advice, social media strategy and website development. The specialist team delivers: Address Target Audience Email Local Areas Postal Address Call (02) 4721 1866 Visit website Lithgow Community Transport
Lithgow Community Transport provides a number of services depending on personal needs. Destinations for transport may include shopping centres, individual social outings, doctor's and specialist appointments, hospital visits, medical treatments, hairdressers and visits to friends or family. Major services provided include:
Address Target Audience Hours of Operation Local Areas Postal Address Call (02) 6352 2146 Lithgow Information & Neighbourhood Centre (LINC)
Lithgow Information & Neighbourhood Centre (LINC) operates the community cottage that includes a number of services including:
Address Local Areas Call (02) 6352 2077 Visit website Lithgow Women and Children's Crisis Centre (LWCCC) - Lithgow Community Projects
LWCCC provides a range of services aimed at being flexible and based on the individual needs of each family. These services include:
Email Cost Hours of Operation Local Areas Postal Address Call 1800 664 996 Visit website My Aged Care
My Aged Care is a website and contact centre established by the Australian Government to help people navigate the aged care system. My Aged Care helps people find government-funded aged care services for older people in the community. My Aged Care provides information about:
My Aged Care provides a number of services helping older people stay in their own home when transitioning from hospital, when attempting to find a residential aged care home or for carers searching for respite care. Eligibility Cost Hours of Operation Call 1800 200 422 Visit website My Health Connector
My Health Connector is a free online directory that features over 433 local health and lifestyle services. The content has originally been developed for the Hawkesbury and Blue Mountains region. Health service providers, support groups, and other community organisations who provide services for the community are encouraged to add information about their service to this directory. Local Areas Visit website National Dementia Helpline - Alzheimer's Australia (NSW)
Alzheimer's Australia is the peak body for people with dementia and their families and carers. They offer a number of services including:
Address Email Call 1800 100 500 Visit website Neami National Neami provides community outreach mental health support that enables people to stay connected with their community while taking steps in their recovery journey. They work with people to identify and work on recovery goals based on each person's own personal values, strengths and priorities in life. These goals include areas such as:
Nepean Area Disabilities Organisation (NADO) Connect
NADO is a community-based charity that supports people with disabilities, their families and carers. They provide a number of support services including:
Address Target Audience Email Local Areas Call 1300 738 229 Visit website Nepean Community Neighbourhood Services (NCNS)
Nepean Community Neighbourhood Services (NCNS) provides quality programs to support disadvantaged and vulnerable members of the local community to enable strength, inclusion and respect. Programs offered at NCNS include:
The Koolyangarra Aboriginal Family Centre in Cranebrook is the hub for a large range of Aboriginal support and community programs offered by NCNS. Youth, family support and community programs are run through centres at Glenmore Park, South Penrith, Kingswood Park & Cranebrook. Locations South Penrith Cranebrook Kingswood Park Koolyangarra Impingar Email Postal Address Call (02) 4721 8520 Visit website Nepean Multicultural Access Inc. (NMA)
Nepean Multicultural Access Inc. is a non-government organisation which provides information and settlement services to migrants, refugees and humanitarian entrants during the first 5 years after their arrival in Australia. With outreach work being conducted from Kingswood TAFE, Lawson and Windsor, NMA provides face-to-face services by appointment including:
Address Target Audience Call (02) 9833 2416 Visit website Nepean Neighbour Aid Service
Nepean Neighbour Aid provides social support for clients in their homes, as well as taking clients out into the community. It aims to assist clients to remain living independently to delay inappropriate residential care. Address Hours of Operation Local Areas Call (02) 4721 7572 Visit website Northcott Disability Services
Northcott is a non-profit disability support service provider that helps people with disabilities, their families and carers. Northcott offers different services across the region including accommodation, employment, life skills, recreation, respite, equipment, technology and family support streams. Northcott in the Nepean Blue Mountains can be found in Penrith. Address Target Audience Call 1800 818 286 Visit website NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS)
An organisation that works with refugees, asylum seekers and people from refugee-like backgrounds who have experienced torture and have suffered traumatic events. They provide a holistic range of services including:
They have outreach at:
Target Audience Email Hours of Operation Local Areas Call (02) 9794 1900 Visit website PATH Inc.
PATH Inc. is a community based information, support and advocacy group with a number of funded and unfunded activities for people with disabilities. PATH Inc. provides face-to-face support for persons with disabilities, families and friends through:
DARE TO CARE is a subcommittee of community members seeking to obtain more opportunities for respite for people with disabilities and their carers. Address Target Audience Email Local Areas Postal Address Call 02 4721 0866 Visit website Penrith Disability Resource Centre Inc.
A regional organisation of, and for, people with a diverse range of disabilities living in Penrith and the surrounding local government areas. Services include providing information, referral & advocacy for people with all kinds of disabilities. Address Email Hours of Operation Local Areas Postal Address Call (02) 4732 2363 Visit website Penrith Women's Health Centre
The Penrith Women's Health Centre provides health services that address all aspects of women's lives. In an attempt to enhance a woman's existing strengths and skills, the Women's Health Centre provides:
Address Target Audience Hours of Operation Local Areas Call (02) 4721 8749 Visit website Peppercorn Community Transport
Peppercorn Community Transport provides transport for frail older people and others in need, as well as people who live in geographically isolated areas with no access to transport. Services include:
All services are door to door and include wheelchair access. Address Target Audience Eligibility Email Local Areas Referral Call (02) 4587 0222 Visit website QLife Australia
QLife is a nationally-oriented counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI). QLife provides nationwide:
Target Audience Email Cost Hours of Operation Call 1800 184 527 Visit website Richmond Community Services Inc. & Neighbourhood Centre
Richmond Community Services Inc. is a community hub that offers a number of services to the Hawkesbury Community including:
Address Local Areas Postal Address Call (02) 4588 3555 Visit website Social Connection Hub - Aftercare
The Aftercare Social Connection Hub is a great place to access information, have a chat, a cuppa and discover what's on in the community and access information on other support services and the NDIS. The Hub is a safe place to build self-esteem, new interests, hobbies, friendships and connections to community. Address Opening Hours Call (02) 6350 0100 Specialist Mental Health Services for Older People (SMHSOP)
SMHSOP provides assistance to clients over 65 with mental health problems who require assessment and treatment. All referrals to SMHSOP are made through the central access line. Address Target Audience Cost Hours of Operation Local Areas Referral Call 1800 011 511 Visit website Springwood Drop-In Centre
The Springwood Drop-In Centre provides individual, children’s and family counselling as well as financial and problem gambling counselling free of charge. Financial counsellors provide information, options, support and advocacy to people experiencing financial difficulties and assist them to take control of their financial situation. All counselling staff hold professional qualifications, uphold privacy and confidentiality, do not judge and do not dictate what clients should do. They also have meeting space available for community groups to use in the evening and office space during the day. There are opportunities for volunteering to work on reception and community projects. Address Target Audience Eligibility Email Cost Hours of Operation Local Areas Call (02) 8843 2545 Visit website StandBy - Support After Suicide
StandBy provides support to anyone who has been bereaved or impacted by suicide including individuals, families, friends, witnesses and first responders. The following supports are offered by StandBy:
Email Cost Local Areas Thrive Services (Blue Mountains Family Support Service)
Thrive Services (Blue Mountains Family Support Service) offers support to families and individuals in the Blue Mountains community who are experiencing difficulties. They offer a range of programs and groups that fall into the following categories:
Address Target Audience Eligibility Email Cost Hours of Operation Local Areas Referral Call (02) 4782 1555 Visit website Thrive Services (Blue Mountains Family Support Service) Lithgow
Thrive Services (Blue Mountains Family Support Service) offers support to families with dependent children aged 0-18 years in the Lithgow community who are experiencing family/parenting difficulties. They offer a range of 0-18 years in the Lithgow community who are experiencing family/parenting difficulties. They offer a range of programs and groups that fall into the following categories:
Address Target Audience Eligibility Email Cost Hours of Operation Local Areas Referral Call (02) 6351 4055 Visit website Translating and Interpreter Service (TIS)
A Translating and Interpreter Service (TIS) for people who do not speak English. The operator connects a person to an interpreter who speaks in their langauge and explains one's enquiry. They provide:
Twenty10 Incorporating GLSC NSW
Twenty10 is a community-based, non-profit, state-wide organisation, working with and supporting people of diverse genders, sexes and sexualities, their families and communities. They provide:
Address Target Audience Email Postal Address Call (02) 8594 9550 Visit website Wendy's Home Care
Wendy's Home Care provides professional carers for in-home care. Their carers can help with personal care, domestic assistance, respite and social support, aged and disability care, transport and also hospital to home support. Email Local Areas Postal Address Call (02) 4587 5999 Visit website The Women's Cottage
The Women's Cottage is a community based support and resource centre run by women, for women and their children, who live in the Hawkesbury LGA. They run a number of groups and activities including a drumming circle and a number of groups focusing on women's issues, particularly those who have experienced domestic violence or sexual abuse as children. The Women’s Cottage offers specialist, experienced and skills support for women who have experienced violence and abuse as well as a range of other support services including:
The Women’s Cottage keeps a range of information on a variety of topics including domestic violence, sexual assault, advocacy services, children’s services, courses and groups, women’s health information (including mental health) as well as information on local and regional services. They provide a drop-in service as well as access to a women's advocacy violence emergency (WAVE) support worker. Address Target Audience Eligibility Local Areas Call (02) 4578 4190 Visit website |
What is relevant agencies and referral networks for support services
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