Licensed venues without entertainment are (in most cases) allowed a maximum noise limit of 75 decibels as measured approximately 3 metres from the source. Show
Some types of liquor licences may allow you to provide entertainment if you meet certain requirements, for example, ensuring the premises is sufficiently soundproofed to prevent unreasonable noise affecting nearby residents and businesses. Some venues, like nightclubs, are specifically licensed to provide entertainment. Typical music volumes associated with common forms of entertainment are listed in the following table.
Increasing the noise levels allowed in your venueConditions that set the volume of entertainment or patron noise may be imposed when your licence is granted or varied, or because of substantiated noise complaints.
You must engage a qualified sound engineer or acoustic consultant to prepare the acoustic report. The report must comply with Guideline 51: Preparing an acoustic report. Your licence condition will limit noise to the appropriate level that is indicated in the acoustic report. The type of entertainment being provided is not a factor in deciding whether to impose a noise-related licence condition. Also consider...
The Office of Liquor and Gaming Regulation (OLGR) regulates noise coming from most venues licensed under the Liquor Act 1992. Around one-third of complaints we receive relate to problem noise. Licensees must ensure they comply with all noise conditions on their liquor licence. They must also ensure noise coming from their premises is not unreasonable and does not negatively impact on local residents and businesses. This includes limiting noise from:
This guide will help you understand the noise restrictions related to your premises, provide tips for reducing noise, and connect you to sound engineers and acoustic consultants in Queensland who are familiar with liquor licensing noise requirements.
Air-conditioners need to comply with the permitted noise levels and not cause a noise nuisance. You can help to reduce noise by: This information is also available as an air-conditioning equipment noise fact sheet (DOCX, 112.64 KB).
Amplifier devices, including the following, need to comply with the permitted noise levels and not cause a nuisance:
Devices used at indoor venues and entertainment events have different noise requirements. Permitted noise levelsIf noise from the amplifier device is audible at an affected premises between the following hours, the responsible person may be issued a fine or notice:
If you are using your device at other times, you need to ensure the noise level is no more than 10 decibels (A) above the background level. How to reduce noise levelsYou can help to reduce noise by:
Visit the cats and dogs page for information about barking dogs.
This information applies to builders and owner-builders with a permit. Home renovators using tools and machinery have different noise restrictions. Permitted noise levelsIf noise from building work is audible at an affected premises between the following hours, the responsible person may be issued a fine or notice:
Sometimes building work noise can comply with the permitted levels but still be considered a noise nuisance when assessed against the emission criteria. In this case, Council can issue a notice to the responsible person. How to reduce noise levelsYou can help to reduce noise by:
Noise from indoor venues, including the following, needs to comply with the permitted noise levels and not cause a nuisance:
Permitted noise levelsIf the noise at a premises is over the following levels, a fine or notice may be issued to the responsible person:
ExemptionsThe permitted noise levels do not apply to: How to reduce noise levelsYou can help reduce noise by:
Outdoor entertainment events, including the following, need to comply with the permitted noise levels and not cause a nuisance to neighbours:
Permitted noise levelsIf the noise at a premises is over the following levels, a fine or notice may be issued to the responsible person:
ExemptionsThe permitted noise levels do not apply to: How to reduce noise levelsYou can help reduce the impact of noise levels by:
Power boat engine noise needs to comply the permitted noise levels and not cause a nuisance. Permitted noise levelsPower boat engine noise on landIf power boat engine noise on land can be heard a premises between the following hours, the responsible person may be issued a fine or notice:
Power boat engine noise on waterwaysWhere a power boat is used for sporting activities on waterways during the following times, a fine or notice may be issued if noise can be heard at a premises continuously for more than two minutes:
How to reduce noise levelsYou can help to reduce noise by:
Swimming pool, spa and other water pumps need to comply with the permitted noise levels and not cause a nuisance to neighbours. Permitted noise levelsIf the noise at a premises is over the following levels, a fine or notice may be issued to the responsible person:
How to reduce noise levelsYou can help to reduce noise by:
This information is also available as a pump noise fact sheet (DOCX, 114.25 KB).
Noise from refrigeration equipment needs to comply with the permitted noise levels and not cause a nuisance to neighbours. Permitted noise levelsIf the noise at a premises is over the following levels, a fine or notice may be issued to the responsible person:
How to reduce noise levelsYou can help to reduce noise by:
This information is also available as a refrigeration equipment noise fact sheet (DOCX, 114.07 KB).
Tools and machinery, including the following, need to comply with the permitted noise levels and not cause a nuisance:
Builders and owner-builders have different noise requirements. Permitted noise levelsIf noise from tools and machinery is audible at an affected premises between the following hours, the responsible person may be issued a fine or notice:
How to reduce noise levelsYou can help to reduce noise by:
If you are affected by noise, talk to the person responsible and try to achieve a solution that will satisfy everyone. Agreeing on the hours of use, alternative locations for the activity or the equipment used are some examples of topics you can discuss. Give them time to put the measures in place. If you can’t reach a solution, you can lodge a complaint with Council. Alternatively, you can contact the Dispute Resolution Centre.
To lodge a complaint with Council, you will need to provide:
To help you keep track of the details, it is a good idea to fill out a daily log that you can submit with your complaint. You can download the example noise diary (DOC, 46.5 KB).
Council investigates most noise complaints using the Environmental Protection Act 1994. Some places or sites have a development approval with conditions relating to noise. In these cases, Council investigates the complaint using the Planning Act 2016. When investigating noise complaints, Council may consider:
If the noise is unlawful, Council may:
Development approvalIf there is a development approval for the site, with a condition about noise, Council may issue a show cause notice or an enforcement notice requesting action to be taken. If the person or company does not comply with an enforcement notice, a fine of 20 penalty units (individual) or 100 penalty units (corporation) may be issued or Council can prosecute under the Planning Act 2016. Find out the current value of a penalty unit.
Council may conduct noise monitoring using a sound level meter at your premises when investigating complaints. Measurements of both, the problem noise and the background noise (noise level without the problem noise), are taken. The sound level meter is the most accurate way to measure noise. Other devices (e.g. smart phones) do not have the same functions and are not as accurate, therefore, not used by Council.
Some common noise levels are:
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