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Quiz - Date: 12 June 2012 Which of the following methods of third-party negotiation always results in a settlement?
Ali is a salesperson in XYZ Company, he tells his boss “Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has. Which impression management technique has described above? Select correct option: Conformity Flattery Self-Promotion Favors A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called: Select correct option: Halo effectContrast effect Selective perception Self serving biasIn Organizational Behavior, Group processes and Group decision making is understood with the help of which of the following Behavioral science? Select correct option: Anthropology Psychology Sociology Social Psychology Usman is an action-oriented person who shows initiative and persists determinedly to change things. Which of the following best describe his personality? Select correct option:Proactive Aggressive Introvert NonassertiveWhich of the following deals with premature sense of accomplishment: Select correct option: Forming Storming Adjourment Norming Job satisfaction is best described as ____________. Select correct option: A result A value An attitude A discipline Self-managed teams are typically comprised of how many members? Select correct option: 2-5 5-1010-15 Over 100 Which of the following terminal values was ranked as the most important by executives? Select correct option: FreedomSelf-respect Family securitySocial security After which stage of group development the group formed a common set of expectations of member behaviors? Norming Storming Maturation Forming Which of the following is NOT a step in the negotiation process? Definition of ground rules Clarification and justification Process evaluation Preparation and planning Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values? Terminal values Instrumental values Theoretical values Social values When your work group disagrees, the disagreements usually concern how the group’s work should be accomplished. The type of conflict experienced by your group is: Task conflict Relationship conflict Process conflict Reactive conflict The consequence of Legitimate and Reward power is_________ Compliance Commitment Resistance None of above Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis? Select correct option: The level of the group The level of the individual The level of the organization The level of the culture Question # 2 of 10 ( Start time: 08:19:05 PM ) Total Marks: 1 At manufacturing unit of ABC Company, whenever top executives were scheduled to visit, the plant management would clean up the offices and wash the windows. It went for years and as a result, the employees would turn on their best behavior and look proper whenever the windows were cleaned. It is an example of: Select correct option: Classical conditioning Reinforcement theory Operant conditioning Social learning Question # 3 of 10 ( Start time: 08:19:49 PM ) Total Marks: 1 Explosive strength, body coordination and dynamic flexibility are characteristics of: Select correct option: Mental ability Logical ability Physical ability NOT SURE Intellectual ability All of the following are Group problem solving techniques EXCEPT: Select correct option: Brainstorming Consensus Delphi technique Contract _______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. Select correct option: Formal organization Informal organization Business organization Government organization One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called? Select correct option: Selective perception The contrast effect The halo effect Stereotyping Which of the following deals with premature sense of accomplishment: Select correct option: Forming NOT SURE Storming Adjournment Norming Which one of the following is the last step in communication process? Select correct option: Decoding Receiver Feedback Encoding If personality characteristics were completely dictated by ________, they would be fixed at birth and no amount of experience could alter them. Select correct option: Job satisfaction Heredity Environment Situations According to the path-goal theory, which of the following leadership style have the least amount of participation by subordinates? Select correct option: Directive leadership Supportive leadership Participative leadership Achievement-oriented leadership The model of value differences was first designed by __________ Select correct option: Milton Rokeach Henry Mintzberg Geert Hofstede Abraham Maslow Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of Select correct option: Compromising intention Accommodating intention Distributive negotiation Integrative negotiation Organization wide program to distribute compensation in company’s profit based on established formula is known as: Select correct option: Piece-rate wage Profit-sharing plan Bonus Gain sharing In leader-follower dyad the individuals who belong to out group have_______ Select correct option: High quality relation Moderate quality relation Low quality relation None of above Which of the following is NOT a barrier to effective communication? Select correct option: Stereotyping All the following are dimensions of Intellectual ability EXCEPT: Select correct option: Inductive reasoning Dynamic strength Formal Organization International Organization Informal OrganizationWhat sort of goals does Management By Objectives (MBO) emphasize? Select correct option: Tangible, verifiable and measurable Actions that have high distinctiveness, high consensus and high consistency Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much of everything she acquires. It shows Ms. Sadia has________ Personality type. Select correct option: Type B personality Reactive personality Type A personality Proactive personalityWhen diversity is not managed properly, there is a potential for ___________. Higher creativity Communication benefits Labor cost inequities Higher turnover The model of value differences was first designed by ____________ Milton Rokeach Henry Mintzberg Geert HofstedeAbraham Maslow Which one of the following group types is organizationally determined? Task A pay plan that rewards employee for recent performance rather than historical performance is known as: Salary Which of the following statements is NOT true about the difference between men and women when it comes to emotional reactions? Select correct option: Women show greater emotional expression Men express emotions more intensely Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price BATNA Distributive negotiation Integrative negotiation Third party negotiation In attribution theory, what is distinctiveness? Whether an individual displays consistent behaviors in different situations Whether an individual displays different behaviors in different situations Whether an individual displays consistent behaviors in similar situations Whether an individual displays different behaviors in similar situations What does MBO provide for the individual employee? Specific personal performance objectives Precise job descriptions Explicit task objectives Clear direction and purpose Which of the following is an example of an attitude? Satisfaction of a person with a job well done The opinion that it is never acceptable to steal Anger at being unfairly accused of a wrongdoing The avoidance of a restaurant where one once received bad service |
Which of the following terminal values was ranked as the most important by executives?
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