When a manager Mould and individuals Behaviour by guiding their learning gradual steps this describes?

1. After seeing a behavior in social learning situations, a person can learn by performing the behavior. This is known as _____.(Points : 1)

retention processesmotor reproduction processesattentional processesreinforcement processes

Question 2. 2. When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called _____.(Points : 1)

stereotyping self-serving bias assumed similarity the halo effect

Question 3. 3. _____ is employees' general belief that their organization values their contribution and cares about their well-being.(Points : 1)

Job involvement Organizational commitment Perceived organizational support Cognitive dissonance

Question 4. 4. Emotional intelligence has been shown to be _____.(Points : 1)

negatively related to job performance at all levels negatively related to job performance in middle management only positively related to job performance only in government agencies positively related to job performance at all levels

Question 5. 5. When someone chooses to act in a certain way, she is demonstrating the _____ component of her attitude.(Points : 1)

cognitive behavioral affective practices

Question 6. 6. Large groups consistently get better results than smaller ones, when the group is involved in _____.(Points : 1)

a fast and appropriate decision free rider tendency problem solving goal clarity

Question 7. 7. The component of attitude that is made up of beliefs and opinions is _____.(Points : 1)

cognitive behavioral affective practices

Question 8. 8. A formal group made up of interdependent individuals responsible for attainment of goals is a(n) _____.(Points : 1)

informal team formal team work team social team

Question 9. 9. To be effective, teams should _____.(Points : 1)

have low mutual trust among members have formal documentation have relevant skills hold firm in their positions

Question 10. 10. A _____ is characterized by individual and mutual accountability.(Points : 1)

social team sports team work group work team

Question 11. 11. When a manager molds an individual's behavior by guiding their learning in gradual steps, this describes _____.(Points : 1)

retention processes motor reproduction processes attentional processes shaping processes

Question 12. 12. _____ is the unique combination of psychological traits that describe a person.(Points : 1)

Psychology Intelligence Behavior Personality

Question 13. 13. People with high self-esteem _____.(Points : 1)

have low expectations for success but are happy with themselves take fewer risks than others choose more unconventional jobs are susceptible to external influence

Question 14. 14. Which of the following is true about organizationally committed and satisfied employees?(Points : 1)

lower rates of turnover and absenteeism higher rates of voluntary turnover higher rates of cognitive dissonance much higher pay levels

Question 15. 15. What type of team is rarely given the authority to unilaterally implement any of their suggested actions?(Points : 1)

cross-functional problem-solving self-managed virtual

Question 16. 16. David is a new supervisor and has been assigned to supervise a group of manufacturing operatives. As he begins his job, he observes the employees under his supervision. These employees have been working for several years in this company. The attitude of each employee is different. One of the employees is an active participant in work teams, volunteers if she sees a need for a job to be done, and frequently makes positive comments about how much she appreciates the company. Her _____ shapes her attitude.(Points : 1)

job involvement organizational commitment global commitment organizational citizenship behavior

Question 17. 17. _____ interact primarily to share information and to make decisions to help each member do his or herjob more efficiently and effectively.(Points : 1)

Formal teams Informal teams Work groups Work teams

Question 18. 18. A person who can adapt and adjust behavior to external factors has _____.(Points : 1)

low self-esteem internal locus of control high self-monitoring high risk-taking

Question 19. 19. By using _____, we form an impression about a person based on a single characteristic, such as intelligence or appearance.(Points : 1)

stereotyping selectivity the halo effect assumed similarity

Question 20. 20. James has been a manager for several years. He has several employees who work directly for him. James tries to understand these employees so that he can help them do a better job, motivate them, and understand their needs better. An employee has a bad habit of being late for work. James gets the employee to commit to be on time 3 days one week, 4 days the next, and on time each day the following week._____ is the term used to describe James's motivation technique for this employee.(Points : 1)

Social learning Extinction Shaping behavior Positive motivation

Question 21. 21. James has been a manager for several years. He has several employees who work directly for him. James tries to understand these employees so that he can help them do a better job, motivate them, and understand their needs better. One of James's employees learns how to be a good employee by watching others performing desirable and undesirable things._____ describes learning by watching others.(Points : 1)

Stereotyping Selectivity Operant learning Social learning

Question 22. 22. A work team _____.(Points : 1)

creates individual work products has shared leadership roles is characterized by individual accountability measures its effectiveness indirectly by its influence on others

Question 23. 23. The _____ component of attitude is based on emotions.(Points : 1)

cognitive behavioral affective practice

Question 24. 24. When behaviors are reinforced, they will be given more attention, be learned better, and be performed more often. This is called _____.(Points : 1)

retention processes motor reproduction processes attentional processes reinforcement processes

Question 25.25. The three components that make up an attitude are _____.(Points : 1)

cognitive, affective, and behavioral traits, behavioral, and emotional knowledge, opinion, and individual history

intention, opinion, and environment

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