Volume 132, September 2021, 102812  https://doi.org/10.1016/j.futures.2021.102812Get rights and content Long-term path dependencies CHAPTER 8 DESIGNING AND EVALUATING TRAINGIN SYSTEM One way to improve employee performance is to train employees who have the ability to perform the job, but might not have the knowledge, skills, or motivation to perform the job.Training: A planned effort by an organization to facilitate the learning of job-related behavior on the part of its employees. Determining Training NeedsFirst step in developing an employee training:Needs analysis:the process of determining the training needs of an organization.Purpose: determine the types of training, if any, that are needed in an organization, as well as the extent to which training is a practical means of achieving an organization’s goal. Three types of needs analysis are typically conducted: organizational analysis, task analysis, and person analysis. Organizational AnalysisOrganizational analysis: the process of determining the organizational factors that will either facilitate or inhibit training effectiveness. (? ? ? ? ? ? ? ? ??training? ? ,? ? ? ? ? ? ? ? ?)Focus on the goals the organization wants to achieve, the organization’s ability to conduct training (e.g. finances, physical space, time), and the extent to which employees are willing and able to be trained (e.g., ability, commitment, motivation, stress)Training will be effective only if the organization is willing to provide a supportive climate for training, it can afford an effective program, employees want to learn, and the goals of program are consistent with those of the organization. Task AnalysisThe purpose of a task analysis is to use the job analysis methods discussed in chapter2 to identify the tasks performed by each employee, the conditions under which these tasks are performed, and the competencies (knowledge, skills, abilities) needed to perform the tasks under the identified conditions. Through interviews, observation, and task inventories Person AnalysisPerson analysis:the process of identifying the employees who need training and determining the areas in which each individual employee needs to be trainedTo determine the individual training needs for each employee, person analysis uses performance appraisal scores, surveys, interviews, skill and knowledge |
Whatever the method used, a simulation exercise can only be effective if it
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