Show
The feedback you submit here is used only to help improve this page.
That’s great! Thank you for your feedback! When you enter the Data & Analysis tab, you will land on the Recorded Responses page by default. Recorded responses contain all the responses recorded for your survey (that are not in progress), and includes all the data that can be displayed in reports or exported from the platform. From here, you can view and manage the data you’ve collected. On this support page, we will cover what is considered a “recorded response,” customizing columns, individual response PDFs, deleting data, and more. The number of recorded responses displays in the top-right corner of the Recorded Responses page. Recorded responses include any survey response that is completed or incomplete responses that were closed. This includes: Only recorded responses are used in Text iQ, Stats iQ, Crosstabs, and both types of reports. Qtip: The time zone used for all dates and times recorded in your Qualtrics account correlates to the time zone set in your Account Settings. Depending on how frequently your dataset is updated, your Data section will return a specific dataset update status. This status allows you to get a quick understanding of how frequently your dataset is updated with new responses. Dataset Update StatusesThere are three possible dataset update statuses you’ll be able to see: Active, Partially active, or Inactive.
You can view more information about your dataset records by hovering over the Active, Partially active, or Inactive status in your Data section. When you hover over the status, a tooltip will appear with more details about your dataset’s update status. You may collect more responses than can appear on one page. Use the table navigation at the top of the table to view additional responses. You can click the page number and enter a specific page to view, as well as select how many records to display on one page.
When viewing an individual response, you may see the phrase “this question was not displayed to the respondent” for some questions. There are a few different scenarios which can cause this message to appear. The common causes of this message are outlined below: Qtip: You can only export one individual response to PDF at a time.
You can easily remove specific responses from your dataset. You can delete a single response, selected responses, or responses based on filters. Qtip: Learn more about GDPR Compliance in Qualtrics. How to delete a single response
How to Select and Delete Multiple Responses
How to Delete All Responses at OnceIn this section, we go over how to delete all the responses in your survey at once.
How to Filter For and Delete ResponsesThere are times when you may need to delete a lot of data at once that doesn’t necessarily fit a response type. This section covers how to use filters to delete many responses at once.
By default, the columns on the Recorded Responses page display the Recorded Date for each response, in addition to a few questions from the survey. However, you can change which columns of data you would like to display. The column options include any data you collected in the survey, such as answers to questions, survey metadata, Embedded Data fields, and custom fields. You can only display up to 100 columns at a time. Qtip: When downloading data, you can customize which columns are exported and/or the order of exported columns by using the steps described below. Then, when downloading your data, deselect Download all fields in your export options. With this option unchecked, only currently displayed columns in the Data & Analysis tab are exported. Attention: If your survey is exceptionally large, then only Contact Fields and Survey Metadata will be available when choosing columns. This can occur in surveys with more than 6,500 basic fields such as multiple choice questions, or 2,000 larger fields such as free form text. However, you still have access to all data when you export your data. If you have questions on how to reduce the size of your specific survey or how to prevent it in future, please contact Qualtrics Support. How to Choose Columns
Note that you can also hover over a column header and click the blue plus sign (+) to add columns, or the red minus sign (–) to remove a column. You can re-select a column to remove it. Columns currently displayed on the page will be noted with checkmarks. Column OptionsYou can access additional options for a column by clicking on the column header. From here, you can perform the following actions:
After choosing which columns to display, you may find that there are several combinations of columns you want to be able to reuse later. For example, because you can export just your chosen columns (by deselecting Download all fields), you might have arrangements you rely on when you export your data. Luckily, you can save different arrangements of columns using the Save Layouts feature. Qtip: This feature only saves the arrangement of your data columns. It will not save your filters – see Saving and Reloading Filters for those instructions. Saving a New Layout
Loading and Editing a Layout
Manage LayoutsAfter your layouts are created, you have the option of renaming or deleting them.
Sometimes, you may notice asterisks concealing part of a response. This means that your Brand Administrator has set up a Sensitive Data Policy, which will flag and redact sensitive information in a survey to protect the respondent. Please see the Collecting Sensitive Data section of the Sensitive Data Requests support page for more information.
|