An associate customer service representative is responsible for providing high customer service by assisting customers on their inquiries and concerns, as well as resolving and escalating high-level complaints to the supervisor or tenured customer service representative. Associate customer service representatives also process orders and payments from the customers, replacing defective items, and issuing refunds as needed. They must have excellent communication and organizational skills, especially on handling data processing procedures to the database for reference to customer concerns. In this section, we take a look at the annual salaries of other professions. Take associate customer service representative for example. On average, the associate customer service representatives annual salary is $808 lower than what representatives make on average every year. Even though representatives and associate customer service representatives have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer service, communication, and outbound calls in the day-to-day roles. There are some key differences in responsibilities as well. For example, a representative responsibilities require skills like "email," "data entry," "insurance companies," and "patient care." Meanwhile a typical associate customer service representative has skills in areas such as "new merchandise," "customer care," "pos," and "customers needs." This difference in skills reveals how truly different these two careers really are. Associate customer service representatives tend to make the most money in the finance industry by averaging a salary of $37,473. In contrast, representatives make the biggest average salary of $36,557 in the transportation industry. The education levels that associate customer service representatives earn is a bit different than that of representatives. In particular, associate customer service representatives are 3.1% less likely to graduate with a Master's Degree than a representative. Additionally, they're 1.2% less likely to earn a Doctoral Degree. A customer relations representative is responsible for providing the highest customer service by interacting with customers to respond to their inquiries and concerns, process their requests, and resolve their complaints. Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations. They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details. A customer relations representative must have excellent communication and organizational skills to maintain healthy business relationships with the customers to achieve the company's long-term goals and objectives. The next role we're going to look at is the customer relations representative profession. Typically, this position earns a higher pay. In fact, they earn a $2,609 higher salary than representatives per year. Not everything about these jobs is different. Take their skills, for example. Representatives and customer relations representatives both include similar skills like "customer service," "communication," and "data entry" on their resumes. But both careers also use different skills, according to real representative resumes. While representative responsibilities can utilize skills like "email," "insurance companies," "patient care," and "internet," some customer relations representatives use skills like "customer relations," "customer retention," "phone calls," and "crr." It's been discovered that customer relations representatives earn higher salaries compared to representatives, but we wanted to find out where customer relations representatives earned the most pay. The answer? The finance industry. The average salary in the industry is $42,057. Additionally, representatives earn the highest paychecks in the transportation with an average salary of $36,557. On the topic of education, customer relations representatives earn similar levels of education than representatives. In general, they're 2.1% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree. Customer service representatives are the first point of contact of the customers, acting as the frontiers of the company and help in driving customer loyalty and retention by leaving a great impression and resolving all of their concerns. They accommodate customer queries by providing useful and comprehensive information about any products or services. Some would use that as an opportunity to market and promote more sales. The most challenging issues they use to handle are customer complaints and processing of refunds and returns. They also assist in basic troubleshooting or accounts and payment setup with the use of specific guidelines or step by step procedures. At most, they help and solve customer issues on their own, but sometimes they would need support from supervisors or other departments. Let's now take a look at the customer service representative profession. On average, these workers make lower salaries than representatives with a $3,763 difference per year. Using representatives and customer service representatives resumes, we found that both professions have similar skills such as "customer service," "communication," and "data entry," but the other skills required are very different. There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a representative is likely to be skilled in "email," "high volume," "patient care," and "quality standards," while a typical customer service representative is skilled in "pos," "customers needs," "csr," and "customer care." Additionally, customer service representatives earn a higher salary in the insurance industry compared to other industries. In this industry, they receive an average salary of $34,074. Additionally, representatives earn an average salary of $36,557 in the transportation industry. When it comes to education, customer service representatives tend to earn similar education levels than representatives. In fact, they're 3.8% less likely to earn a Master's Degree, and 1.1% less likely to graduate with a Doctoral Degree. An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies. The fourth career we look at typically earns lower pay than representatives. On average, account services representatives earn a difference of $3,556 lower per year. While both representatives and account services representatives complete day-to-day tasks using similar skills like customer service, communication, and data entry, the two careers also vary in other skills. While some skills are shared by these professions, there are some differences to note. "email," "patient care," "internet," and "sales floor" are skills that have shown up on representatives resumes. Additionally, account services representative uses skills like account services, account management, company products, and order entry on their resumes. Now, let's take a closer look at the financials in each career. The automotive industry tends to pay more for account services representatives with an average of $36,248. While the highest representative annual salary comes from the transportation industry. In general, account services representatives reach similar levels of education when compared to representatives resumes. Account services representatives are 2.0% less likely to earn their Master's Degree and 1.0% less likely to graduate with a Doctoral Degree.
As RIC is primarily a legislative body, the role of Representatives is the most crucial in the organization. Although executives need to be dedicated and competent in their tasks, the real work is accomplished by the Representatives that produce and pass bills. Below are roles through which Representatives serve their constituency. Rep’s Role as an RSO member: RIC is a Registered Student Organization; as with any organization, RIC needs dedicated, active members in order to fulfill its purpose. A Representative needs to know the rules of RIC (constitution and applicable code), attend its meetings (with rudimentary knowledge of parliamentary procedure), and serve on its committees. Without this knowledge and dedication, RIC cannot adequately represent the on-campus student. Rep’s Role as a leader for their hall: Representatives are elected by their hall and must be faithful to the special needs of that particular hall. If a Representative does not attend hall meetings and associate with residents of their hall, they cannot accurately represent the hall. If Representatives do not faithfully attend RIC House meetings, they cheat themselves and the residents of their hall out of just representation and funds. Rep’s Role as a committee member: Committees are an integral part of RIC. Committee membership is a requirement of the RIC Code. A committee either serves as an intimate working group between members of RIC, or it can be a powerful tool in protecting and expanding the rights and privileges of on-campus students. Representatives need to faithfully participate in the committee of their choice. Rep’s Role as a leader on campus: All RIC decisions either spend the money of on-campus students, or, in some way, affect their lifestyle. For this reason, students must always be at the forefront of every Representative’s mind when acting in RIC. Representatives must sometimes put personal, hall-related, or committee-oriented feelings aside in order to best benefit the on-campus student. Rep’s Role as a representation of RIC and of themselves: House Representatives must always vote the way they feel no matter what others want them to do. If a Representative truly feels that a committee’s decision or legislation will have a negative effect, they must vote their conscience. Representatives need to conduct themselves in a manner that encourages the sharing of opinions and possible disagreements without becoming personally abusive. Expectations of an RIC Representative
This is where the real work of RIC is done. Legislation is empty without action to back it up. Serving your constituents is more than coming to RIC once a week. If you have any further questions about the roles of representatives within RIC, please email . |
What is the role of a representative
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