What do organizational leaders do

In order to continue enjoying our site, we ask that you confirm your identity as a human. Thank you very much for your cooperation.

Organizational leaders aim to do what is best for both the individual and the organization as a whole. They work to empower employees at every level, applying their understanding of personality, relationships, the work ethic, business and a leadership mindset to help ensure success for the company and its people.

Characteristics of a leadership mindset include seeing disagreement as a key factor in learning, viewing challenges and failures as opportunities for growth and recognizing underperforming employees as individuals who need support to tap into their potential. The following additional characteristics of a strong organizational leader can help forge relationships between leaders and employees.

1. Empathy for Coworkers

Any leadership mindset requires empathy. This means that you develop an understanding, not only of how you view the world, but also of how others do. You look through the lens of others’ situations to define their strengths and understand their point of view. The empathy you practice when working with people with different perspectives allows you to consider how varying attitudes, beliefs and backgrounds can unite to build a strong foundation in a company. Someone with a leadership mindset knows that diversity can create a strong company—as the synergy of different viewpoints can culminate in innovation.

2. Recognizing Excellence

Organizational leaders build on the strengths of the people around them. Strength comes from talent, knowledge and skills. Building strength in a certain area involves a natural interest in that area and the ability to practice or learn on a regular basis. It is a leader’s responsibility to encourage employees to hone their strengths in different areas and to recognize and reward progress. A team is only as strong as its weakest member, so this job is vitally important to the success of the organization as a whole.

3. Maintaining Strong Ethics

Ethics may be one of the most important qualities of a leadership mindset. An organizational leader must always balance success and outcome with truth and loyalty. Ethics in the workplace are the foundation of how an organizational leader processes and approaches a problem. Sometimes, organizational leaders need to be impartial when dealing with an ethical issue, but this does not mean they are disengaged. Instead, they must actively seek the truth to navigate what is right and what is questionable with the goal of promoting organizational integrity.

4. Creating Connection

Great leaders know how to communicate to encourage organizational development. They use speaking, listening and writing as a way to connect with people, both within their organization and outside their walls. A leadership mindset prioritizes choosing the mode of communication that best meets the needs of the person who will receive the message. In addition, an organizational leader considers people's values, beliefs and expectations when sharing a message. One of the most important elements of connecting with employees is listening. Actively engaging with what people have to say lets them know their contributions are valuable.

To sum up, strong organizational leaders encourage excellence in the workplace, value communication and connection as a way to build trust and work collaboratively toward what’s best for the organization.

If you are ready to grow your leadership skills, apply for a Master of Science in Organizational Leadership and Entrepreneurship or consider an EdD in Organizational Leadership at Grand Canyon University today.

The company CEO, army general, political party leader, school superintendent, department head, team coach – these are but a few examples representing one of the fundamental components of organizational leadership. Inside of every organization, there must be a person responsible for directing or guiding the group.

According to Jessica Dihn and her co-authors in a 2013 article for "The Leadership Quarterly," the role of the leader is "to structure the way that the inputs of others are combined to produce organizational outputs." But what distinguishes an organizational leader (OL) from, say, a functional manager or an executive with other leadership qualities?

The key difference is that organization leaders combine business understanding with their roles as “future visionaries and forward-thinkers who lead broad initiatives using integrity and ethics,” according to Dr. Linda Ellington, faculty lead for organizational leadership at Southern New Hampshire University (SNHU). Organizational leadership, then, is a management approach in which leaders help set strategic goals for the organization while motivating individuals within the group to successfully carry out assignments in service to those goals.

“You have to be people-oriented,” said Dr. Lowell (Chris) Matthews, associate professor of organizational leadership at SNHU. “Organizational leadership is about leading and managing individuals toward achieving a strategic organizational goal. So, an OL is a change-agent, someone who sees the big picture but also understands the processes or steps to making change happen.”

Learning Organizational Leadership Skills and Mindsets

“If your goal is to influence people and impact the organization at the highest level possible, then you want to learn about organizational leadership,” said Deborah Gogliettino, faculty lead for human resources at SNHU.

It’s one thing to learn about a subject. But can the essential skills and mindsets of organizational leadership be learned? According to Ellington, these include:

  • Problem-solving and decision-making
  • Communicating (especially listening) effectively
  • Relationship- and team-building (including developing leadership potential in others)
  • Identifying future innovations and opportunities
  • Understanding your business environment and operations
  • Using integrity and ethics
  • Thinking strategically, system-wide, and holistically
  • Spreading the organization’s vision and inspiring others to share in that vision

“People are not empty vessels,” Ellington said. “They have unique experiences, talents and knowledge.” And if they have the drive, commitment and passion to learn about organizational leadership, “we can teach them those OL skills and mindsets while also sprinkling in the business understanding,” she said.

Of course, some people learn organizational leadership skills through real-world experiences. Yet the benefit of an education, either at the undergraduate or graduate level, is the chance to study theories about motivation, strategy and leadership, and then put those theories into practice without the same level of risk.

“After all, the practice is when you make mistakes – and we all make mistakes,” said Ellington. “The difference is that in an education setting, no one is going to get fired or lose their company or go into debt. We provide a safe sandbox or playground for our students to try simulations and develop confidence in their abilities.”

Ideally, theory and practice go hand in hand. “The analogy that I use for my students is that of a medical doctor who goes to medical school and obtains their degree,” said Matthews. “They know the theory, but until they start practicing medicine with patients, the theory only gets you so far.” Conversely, of course, patients generally want a doctor who also has the theoretical training, not just medical knowledge that comes from learning “by doing.”

Organizational Leadership Jobs and Careers

“A person with a degree in organizational leadership can be expected to fill a management or leadership role in an organization that has to constantly be prepared for change,” said Matthews. “These roles may be in human resources or more supervisory positions that are industry-specific. The good thing about OL is that it’s needed for all types of organizations.”

These include organizations, businesses, and enterprises in the:

  • Public and private sectors
  • For-profit and not-for-profit realms
  • Centralized and decentralized institutions
  • New start-ups and global conglomerates

As a result, it’s possible for organizational leaders “to work in places that fit who they are in terms of their core values,” said Gogliettino.

The other potential benefit of work in this field is with regard to compensation. According to the U.S. Bureau of Labor Statistics, the “median annual wage for management occupations was $104,280 in May 2018, which was the highest wage of all the major occupational groups.”

While some jobs have “organizational leader” in the title, more often than not, OL isn’t the title on your employee ID, according to Ellington. Instead, she said, “it’s the mindset, the talent, the love of people and the courage and desire to drive and influence change. An OL has the ability to look wider and deeper, and to bring an advanced skillset to (a) company’s decision-making and strategic thinking.”

“The OL is that person who is going to be in a position of influence,” Gogliettino said. “That can be an HR person or someone in benefit) s, it could be an administrator for a not-for-profit or a small business owner. There are lots of titles for which a person could be the OL. The real question is: Does this job or position help the organization move forward?”

Looking ahead, Gogliettino said the job and career prospects in organizational leadership are “constant and long-term. There is always going to be a need for skilled organizational leaders – today, tomorrow, and afterward. Organizations will always embrace someone who can bring a vision, especially one of growth and sustainability. That’s a trend I don’t ever see going away."

Sofia Tokar is a freelance copywriter and editor in higher education. Follow her on Twitter @stokar or connect on LinkedIn.