How to fix the keyboard on an ipad

by Jenefey Aaron Updated on 2021-09-18 / Update for iPad

Inhaltsverzeichnis Show

Fix #1. Erase All Content and Settings
Fix #2. Restore iPad from iTunes
The iPad Keyboard’s Connection Might Be the Problem
Your iPad Keyboard Might Not Work Because of Your Internet Connection
A Force Restart of the iPad Might be Appropriate
Reset iMessage for the iPad
Restore the iPad to the Factory Settings

Recently, a lot of iPad users complained their iPad keyboard not working. Let's check out what kind of claims from Apple community:

iPad Pro is intermittently non reponsive to the iPad Pro Smart Keyboard.
iPad pro external keyboard stopped working.
My iPad Pro 12.9 inch started getting messages “This accessory is not supported” along with an almost continuous series of beeps.
Smart Keyboard not working since iOS update.
My iPad is not connectiong to the keyboard.
iPad Pro doesn't recognize smart keyboard.

So, why would iPad keyboard not working? Usually, when you find that iPad Pro keyboard not working, just some software glithces and minor iOS bugs that lead to the keyboard issues. The following are the effective solutions to help solve the iPad Pro Smart keyboard not working on iPadOS 13/14/15.

Step 1. Make Sure the Correct Device Model. According to Apple official illustration, if you use a Smart Keyboard, the compatible iPad models are iPad (7th generation), iPad Air (3rd generation), iPad Pro 9.7-inch, iPad Pro 10.5-inch, or iPad Pro 12.9-inch (1st or 2nd generation).

Step 2. Check the Connection Port. Sometimes the problem can be a small one. So before you go trying more invasive solutions, you might make sure that the keyboard doesn't have dust and debris on the port which can interfere with its effectiveness.

Step 3. Disconnect Smart Keyboard and Reconnect. If everything is clean and the keyboard still will not working correctly, plugging it out and then reconnecting it may fix the problem.

Step 4. Check the Internet Connection. There are some iPad Pro users who have claimed that a faulty or poor Wi-Fi connection can cause the iPad Pro to fail to recognize the Smart keyboard. So, you might want to test the strength of your Wi-Fi connection before attempting any other solutions.

Step 5. Force Restart iPad. The simplest way to fix iPad Pro Smart keyboard not working is to force restart the iPad. To do this, just press the home button and the power button at the same time for at least 10 seconds. Release them when the Apple logo appears on the screen.

As what we have mentioned above, some users get the issue logitech keyboard for iPad Pro not working since iOS 13/14/15 update. It's possible that your new iOS comes with some bugs. So how could this be fixed? Don't worry, you can try to use Tenorshare ReiBoot to help you quickly and easily repair iOS system and guarantee a super high repair rate. More, if you accidentally go through iPad not working, that tool also works perfect. Jusk kindly follow the steps below and soon to get your problem resolved.

Connect your iPad to the computer and run the tool. Now, click on "Repair Operating System" option.

Image 1. Run ReiBoot and start to repair iOS system
After you click on "Fix Now", ReiBoot starts to install the latest firmware package.

Image 2. ReiBoot begins to download firmware package
On the subsequent screen, tap "Repair Now" to begin the repair of your iPad.

Image 3. ReiBoot is repairing iOS system
After the process ends, your iPad will reboot with the latest iOS in it working fine.

Image 4. iOS system is repaired completedly

Now check your iPad and reconnect it with Smart keyboard to see if there is still problem existing there.

Related Read: iPadOS Magic Mouse Scrolling not Working

If you can't fix the Apple iPad keyboard not working problem, you can move on to these 2 methods below. Now let's take a look at how to fix:

Fix #1. Erase All Content and Settings

If logitech iPad keyboard not working, you may want to try to factory resettings on your iPad. This will often eliminate a bug in the settings that could result in the connection problem. Follow these simple steps to erase your iPad;

Open the Settings App on you iPad and then tap on "General".
Scroll down to tap on "Reset" and the select "Erase All Content and Settings".

Now reset your iPad as a new one and reconnect it to your keyboard.

Fix #2. Restore iPad from iTunes

Restoring iPad to factory settings through iTuens is also one of the solutions that you can use. Just follow the steps given below.

Connect your device to the computer and open iTunes.
Select your iPad icon on the screen when it appears in iTunes.
Click on "Restore iPad" option from the right side of the box.

Note: This method will overwrite the current data on your iPad and you need to think twice before you consider to use it.

iPhone keypad not working after you have tried all of ways above? Ihat's probably caused by hardware damage. So how to fix iPad keyboard? Of course, you can turn to officical Apple store and ask pro technicist for help. Just keep in mind that don't fix it by yourself, because that will take huge risk of being worse.

We hope one of our solutions help you fix the iPad pro Smart keyboard not working issues. In this article, we walk you through some useful ways to solve the problem you're running into. Especially, if you come across that after an iOS update or other software issues, Tenorshare ReiBoot is an ideal way to fix, don't hesitate to have a try on this method. Let us know which method works best in the comments below.

1. How do I reset my iPad pro keyboard?

If you're using Smart keyboard or Smart Keyboard Folio: First thing, you need to remove your Smart keyboard gently. Then restart your iPad. Now connect your keyboard to iPad correctly.

If you're using an onscreen floating keyboard: First, you can open up some app in which you need to use keyboard, and press the "simle icon", then click keyboard settings and reset your keyboard.

2. How do I fix unresponsive keyboard?

There're so many methods that may be useful and reliable for you.

Check whether you have stand you iPad to the correct position.
Reconnect your keyboard and check if it works properly.
Force restart your iPad.
Reset all settings.
Erase all content and settings.
Repair iOS system with professional software.
Restore iPad with iTunes.

The iPad is one of the more dependable tablets on the market. Like any electronic device, though, it’s possible that you can run into some issues with it sometimes. One of those might have to do with the keyboard. It may get to the point where it’s not working as well as it should be, or maybe it has become entirely nonresponsive. If that’s happening for you, then check out this article for some ideas on what to do to fix it.

There are two potential reasons that your iPad keyboard might stop working. The first would be software, and the second would be hardware. Software glitches that cause an unresponsive keyboard have some particular fixes that you can try. We’ll go over those in a moment.

If the hardware is the problem, then it’s more than likely you’ll need to take the iPad to an Apple Store with a Genius Bar to get it fixed, or a third-party entity that repairs iPads. You might need some replacement parts for it. If you know that the tablet got wet, or if you dropped it recently, then that makes a hardware issue seem more likely.

Now, let’s talk about some fixes for you to try.

The iPad Keyboard’s Connection Might Be the Problem

It is best to try simple solutions first before more invasive ones. Therefore, make sure that the keyboard does not have any visible dirt or dust anywhere that might be interfering with the connection. Look at the plastic covering the connector pins. Can you see any accumulated debris?

If you do see anything, then your best weapon in getting rid of it is going to be an unused toothbrush. You can use the bristles to clean in between the keys to getting any grime or buildup that might be hampering the keyboard’s effectiveness. The trick is to be very gentle. You don’t want to damage any of the delicate components. Once you have dislodged any dirt or particulate matter, blow it away with light breaths.

You might also have some luck by disconnecting the smart keyboard from the tablet and then plugging it back in again. First, make sure that your keyboard is connected correctly. Then, launch the on-screen keyboard. As you disconnect the smart keyboard, watch the on-screen one. Does it disappear and then appear again? If it does, then you’re doing it properly.

Once you have reconnected it, check to see if it is working again. If it isn’t, then keep reading.

Your iPad Keyboard Might Not Work Because of Your Internet Connection

If you do not have a steady internet connection, that can affect whether your keyboard works, as well as many other iPad functions. This is especially true if you have the iPad Pro. Try pulling up a website on your iPad and see if it loads as it should. If it doesn’t, then you should look at your internet connection.

Unplug your wireless router and then plug it back in again after waiting for a few seconds. If it still does not work, then reach out to your service provider and ask them about any outages in your area. Hopefully, they will get you up and running again shortly.

A Force Restart of the iPad Might be Appropriate

If nothing has worked to this point, then a force restart of the iPad might get the job done. You must press the Home button and the Power button at the same time for at least 10 seconds. When the Apple logo comes up on the screen, you can release them. That indicates that the tablet is restarting.

Once it has booted up again, try the keyboard. If it still is not functioning, go on to the next fix.

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Reset iMessage for the iPad

If the smart keyboard still is not recognized, then you can reset the iMessage feature. Open Settings, then Messages. Toggle off where it says iMessage. Wait for a few minutes. Then, toggle it back on so that it turns green. Try the keyboard again.

Now might be the time to reset all of the tablet’s settings if you still can’t get the smart keyboard to work for you. If some bug in the settings is what’s giving you grief, this could be the fix for it.

Open your Settings app, then General. Scroll down to where it says Reset. Tap it, then go to Reset All Settings. Tap it. You’ll have to wait for a few moments for this process to be completed. Once it’s done, you can see if the keyboard is working again.

At this point, it would be worth it to consider looking into some third-party apps that are designed to fix iOS-related problems. There are a few different ones on the market that are worth investigating.

The only issue there is that most of them aren’t free. You’d have to do a price comparison to see which one you can afford. Then, you should look at some message boards or review sites to see whether the particular one that you are considering is well regarded by consumers.

If you buy one of these tools, then usually, you run it on your laptop or PC after attaching the iPad to it via a USB cable. Then, you follow the instructions to facilitate the repair.

Restore the iPad to the Factory Settings

If you haven’t come up with a solution yet, then you can always return the iPad to its original factory settings. To do so, connect it to your laptop or PC with an Apple-approved USB cable. Then, launch the latest version of iTunes. When you see the iPad under Devices on the left-hand side of the screen, click on it. All of the information for the device will come up.

Now, click on Restore iPad. When it asks you if you want to Confirm, do so. Wait a few minutes, and when the process is complete, you can disconnect the iPad. It should be returned to the original factory settings. You will need to repopulate the apps, set up your preferred settings, etc. Now, you can check to see if the keyboard works again.

If none of the solutions we suggested have worked, then it is almost certainly a hardware problem. As we mentioned earlier, taking the device to get it opened up and repaired seems like your best move.

If it is still under warranty, then you should take it to an Apple Store if there’s one close to you. Unless you did something that voids the warranty, like open the tablet up to try and fix it yourself, then it probably will not cost you anything to get it repaired. The same is true if you purchased AppleCare+.

There is the other option of taking the tablet to a third-party entity, like an electronics store that says they fix iPads. However, we don’t recommend doing that. You don’t know how much training the employees there have in fixing iPads, nor do you know whether they have licensed Apple parts with which to make the repairs.

If you do go to a third-party entity, then, at the very least, look for a sign that says they’re licensed by Apple to make repairs. That indicates at least some degree of reliability.