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Usually when an outlet goes dead, the fix is something simple and you can save the cost of a service call by doing the work yourself. We'll show you what's involved in troubleshooting a dead outlet. This article covers how to start your search for the problem by checking in the most likely places. If that doesn't work, we'll show you where to look for loose connections that may be to blame, and how to fix them. When an outlet goes dead, it’s easy to jump to conclusions and assume the worst. But more often than not the problem is something simple, and you can save the cost of a service bcall just by taking a few steps to trace the cause. Don’t worry if you’re not comfortable doing electrical work. Better than half the time, you’ll solve the problem without even lifting a tool. We’ll show you how to start your search for the problem by checking in the most likely places. If that doesn’t work, we’ll show you where to look for loose connections that may be to blame, and how to fix them. Of course, there will always be problems that are best left to an electrician. But if you take these steps first, there’s a good chance you’ll find the solution. Watch this video to learn what to do first when you find a dead outlet. Shortly after moving into our house, we had an electrical problem. The exterior outlets and bathroom lights didn’t work. I knew enough to check for tripped circuit breakers and GFCI outlets. But I couldn’t find the problem. I was just about to start pulling apart the wiring when I double-checked the main panel and noticed the GFCI circuit breaker up in the corner. Sure enough, the GFCI breaker was protecting the bathroom and exterior outlets and needed to be reset. Don’t jump to conclusions, the fix for a dead outlet is usually simpler than you think.
Before you head for the circuit breakers, take a few minutes to check if other outlets, lights or appliances are affected.
Check the Circuit Breakers
Look for Clues in the Circuit Breaker Box
Find the Tripped Breaker
Resetting the Breaker
Push the Breaker to Reset It
Detail of a Blown Fuse
Check the GFCIs
Make sure you have enough GFCI outlets and pick up some on Amazon
Identification Label
Push Reset Button
Still No Power? Look for a Bad ConnectionIf checking the breakers and the GFCI won't reset and you haven't restored power to the outlet, the next step, without getting into circuit testing, is to remove the outlet from the box and look for loose connections. We'll show you three common types of loose connections:
You may find one or more of these when you remove your outlet and look in the electrical box.
Turn Off the Main Breaker
Check for Loose Wires
Install a New Outlet
Loose Wires at the Stab-in Connections
If you have aluminum wiring, don't mess with it! Call in a licensed pro who's certified to work with it. This wiring is dull gray, not the dull orange that's characteristic of copper.
Check Wire Connectors for Loose Wires: Tug Wires at Connectors
Reinstall the Connector
Next, we'll show you how to connect wires to terminal screws safely.Originally Published: May 29, 2020
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