For legitimate power to be effective

 

Think of a leader you've known who relied on their ability to discipline or reward people to get things done. Then, remind yourself of a leader who was a renowned expert in their field, or who you really admired for their integrity.

How did it feel to work for these leaders, and which one got the best from you? The way a leader behaves toward you and how effectively you work as a result can both depend on the source of their power. And their power need not come from their official status or title.

Social psychologists John French and Bertram Raven studied this phenomenon more than half a century ago. Despite its age, their research can still help us to understand why some leaders influence us, how prepared we are to accept their power, and – if you are a leader – how you can develop new power bases to get the best from your people.

Not all forms of power have a positive influence.

Understanding Power

In 1959, French and Raven described five bases of power:

  1. Legitimate – This comes from the belief that a person has the formal right to make demands, and to expect others to be compliant and obedient.
  2. Reward – This results from one person's ability to compensate another for compliance.
  3. Expert – This is based on a person's high levels of skill and knowledge.
  4. Referent – This is the result of a person's perceived attractiveness, worthiness and right to others' respect.
  5. Coercive – This comes from the belief that a person can punish others for noncompliance.

Six years later, Raven added an extra power base:

  1. Informational – This results from a person's ability to control the information that others need to accomplish something.

By understanding these different forms of power, you can learn to use the positive ones to full effect, while avoiding the negative power bases that managers can instinctively rely on.

The Bases of Power

Let's explore French and Raven's bases of power in two groups – positional and personal.

Positional Power Sources

Legitimate Power

A president, prime minister or monarch has legitimate power. So does a CEO, a religious minister, or a fire chief. Electoral mandates, social hierarchies, cultural norms, and organizational structure all provide the basis for legitimate power.

This type of power, however, can be unpredictable and unstable. If you lose the title or position, your legitimate power can instantly disappear, because people were influenced by the position you held rather than by you.

Also, the scope of your power is limited to situations that others believe you have a right to control. If a fire chief tells people to stay away from a burning building, for example, they'll likely listen. But if he tries to make two people act more courteously toward one another, they'll likely ignore the instruction.

Reward Power

People in power are often able to give out rewards. Raises, promotions, desirable assignments, training opportunities, and simple compliments – these are all examples of rewards controlled by people "in power." If others expect that you'll reward them for doing what you want, there's a high probability that they'll do it.

The problem with this power base is that it may not be as strong as it first seems. Supervisors rarely have complete control over salary increases, managers often can't control promotions by themselves, and even CEOs need permission from their boards of directors for some actions. Also, when you use up rewards, or when the rewards don't have enough perceived value, your power weakens.

The exceptions to this are praise and thanks. We love to receive them and, best of all, they're free to give!

Coercive Power

This source of power is also problematic, and can be abused. What's more, it can cause dissatisfaction or resentment among the people it's applied to.

Threats and punishment are common coercive tools. You use coercive power when you imply or threaten that someone will be fired, demoted or denied privileges. While your position may allow you to do this, though, it doesn't mean that you have the will or the justification to do so. You may sometimes need to punish people as a last resort but if you use coercive power too much, people will leave. (You might also risk being accused of bullying them.)

Informational Power

Having control over information that others need or want puts you in a powerful position. Having access to confidential financial reports, being aware of who's due to be laid off, and knowing where your team is going for its annual “away day” are all examples of informational power.

In the modern economy, information is a particularly potent form of power. The power derives not from the information itself but from having access to it, and from being in a position to share, withhold, manipulate, distort, or conceal it. With this type of power, you can use information to help others, or as a weapon or a bargaining tool against them.

Personal Power Sources

Relying on these positional forms of power alone can result in a cold, technocratic, impoverished style of leadership. To be a true leader, you need a more robust source of power than a title, an ability to reward or punish, or access to information.

Expert Power

When you have knowledge and skills that enable you to understand a situation, suggest solutions, use solid judgment, and generally outperform others, people will listen to you, trust you, and respect what you say. As a subject matter expert, your ideas will have value, and others will look to you for leadership in that area.

What's more, you can expand your confidence, decisiveness and reputation for rational thinking into other subjects and issues. This is a good way to build and maintain expert power, and to improve your leadership skills.

You can read more about building expert power, and using it as an effective foundation for leadership, here.

Referent Power

Referent power comes from one person liking and respecting another, and identifying with them in some way. Celebrities have referent power, which is why they can influence everything from what people buy to which politician they elect. In a workplace, a person with referent power often makes everyone feel good, so he tends to have a lot of influence.

Referent power can be a big responsibility, because you don't necessarily have to do anything to earn it. So, it can be abused quite easily. Someone who is likeable, but who lacks integrity and honesty, may rise to power – and use that power to hurt and alienate people as well as to gain personal advantage.

Relying on referent power alone is not a good strategy for a leader who wants longevity and respect. When it is combined with expert power, however, it can help you to be very successful.

Infographic

You can see our infographic of French and Raven's theory here:

For legitimate power to be effective

In 1959, social psychologists John French and Bertram Raven identified five bases of power:

  1. Legitimate.
  2. Reward.
  3. Expert.
  4. Referent.
  5. Coercive.

And, six years later, added an extra power base:

Anyone is capable of holding power and influencing others: you don't need to have an important job title or a big office. But if you recognize the different forms of power, you can avoid being influenced by those who use the less positive ones – and you can focus on developing expert and referent power for yourself. This will help you to become an influential and effective leader.

Apply This to Your Life

  1. Go through each power base and write down when and how you've used it.
  2. Ask yourself if you used the power appropriately. Consider the expected and unexpected consequences, and decide what you'll do differently next time.
  3. Think about the people who have power and influence over you. What sources of power do they use? Do they use their power appropriately? Where necessary, develop a strategy to reduce someone else's illegitimate use of power over you.
  4. When you feel powerless or overly influenced, think about how you could regain your own power and control. After all, you're never without power. Aim to be more aware of the power you have, and use it to get what you need – humanely.

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Your teacher has the power to fail you on a test.

Your boss has the power to give you a promotion and a higher paycheck.

Your mom has the power to call you an ungrateful dingus and lock you out the house for the afternoon. (That happens to everyone, right?)

These are all types of legitimate power - control wielded by people because of their authority and position.

It's one of the most desirable types of power, and if you're in a position of authority, or hoping to be in future, you've got to use it correctly. If not, the consequences can be dire.

We'll explore what legitimate power is, how to use it responsibly, and how it differs from the other types of power you might be seeking.

Legitimate power is the ability to influence others through the use of position or authority.

It's derived from your role in an organization or society, and it's often accompanied by respect and admiration from others.

Legitimate power is different from other types of power, such as expert power (that comes from having specialist knowledge or expertise) or reward power (the ability to give someone something they want), in that it doesn't always come from your actions. Sometimes, you gain it through sheer luck, like if you're born into a family that has existing power.

There are three factors that contribute to the strength of legitimate power:

Position: The formal position a person holds in an organization or society determines their level of legitimacy. For example, a CEO has more legitimate power than a cashier at a supermarket.

Authority: Someone's authority is based on their ability to make decisions and enforce rules. For example, a judge has more authority than a lawyer in the courtroom.

Credibility: A person's credibility is based on everyone else recognizing their power as legitimate and correct. For example, citizens of a country agree that the police have authority above them in many situations.

The five types of power

Legitimate power is easier to understand in context, next to the other types of power you can wield.

Legitimate power sits alongside four other types of power that were identified back in 1959, by influential social psychologists John French and Bertram Raven.

These are the ways in which a person can gain and exert power over other people in various different social and professional contexts.

They're divided into two types: positional, and personal.

We go into more detail on each one in our guide to the different types of power, but here's how they work in short.

Personal power

This is the kind of social power you gain from the intrinsic value you bring to people; it means they like you, respect you, and can learn from your knowledge and wisdom.

  • Expert power - when you're an expert in a particular field (also known as informational power - knowing things that others don't)
  • Referent power - the 'soft' form of power gained when people like and respect you for being honest and trustworthy

Positional power

This is the sort of power you get from having a dominant position in a hierarchy. It's a sort of power that's difficult for people to object to.

  • Coercive power - influence that comes from the threat of harm or punishment
  • Reward power - the ability to give incentives, bonuses or payments for certain behavior
  • Legitimate power - power from titles and positions of influence

Legitimate power: the Fingerprint for Success approach

At Fingerprint for Success we like to enable the innate talent and strength people have, helping them develop their skills and flourish within their relationships.

Typically, this enhances their personal power more than the positional, because we focus on skills that anyone can improve in, no matter what their position.

In fact, we actually have a coaching program dedicated to improving your Personal Power. This involves learning how to improve your day-to-day leadership abilities, navigating office politics and business hierarchies, and building up your confidence to step into a demanding role. So there's actually a good bit of crossover into the realm of legitimate power, too.

That said, the skills we teach through our coaching programs can improve your ability to reach positions of legitimate power. Getting promoted or hired for a senior position is very much possible when you focus on enhancing certain aspects of your interpersonal skills.

Big Picture Thinking can help you grasp abstract concepts and come up with big ideas - perfect for mapping out ambitious strategies and convincing people to get on board with your plans.

Vital Wellbeing helps you improve your focus and energy for the things you need to concentrate on. That includes feeling good about yourself and being confident that you're in the driver's seat with the resilience to cope with whatever challenges life throws at you.

That's the way we like to approach it; a bit more holistic. Improving your personal power helps build your legitimate power, which means you're in a position to wield both. (If you're curious about the courses we have available - all doable in eight weeks, via 5-15 minute lessons twice a week - have a look on our coaching page.)

We'd certainly hope you don't use your new powers for evil, of course. If you end up with the ability to use coercive power, it's rarely the most ethical power to wield, and even if you try to keep things 'legit', it's not always the most effective way to do things.

So let's take a look at some examples of legitimate power, and how you can use it in a sensible and ethical way.

Examples of legitimate power

Business owner

By having the authority to hire, fire, and command people, the legitimate power inherent in being the owner of a business is crystal clear.

Employees know that you're the ultimate authority when it comes to their welfare, and in return for you teaching them, regularly paying them, and providing benefits (generous ones, we hope!), they'll provide their labor and advice. It's usually a pretty simple arrangement.

Head of state

Point to anywhere on a globe and you'll find a nation with a head of state or a political leader of some sort. They might be elected, installed by a government, sieze power through violence, or have hereditary power granted by birth.

Queen Elizabeth II of England is an example of the latter; while not elected, she does still wield legitimate power over the nation by virtue of being the leading monarch. This power is supported by the agreement of most UK citizens - an example of a collective social structure that enables the ongoing recognition of a legitimate power.

People in positions of significant legitimate power can, of course, tip over into coercive power, where citizens are afraid of what might happen to them if they go against their wishes. (Unlikely to happen with Her Majesty, but you never know.)

But cultural norms, democratic processes and historical constitutions all play a part in limiting a state leader's power, in case they take things too far.

Parent

A parent's influence over their child is an example of legitimate power that's granted and recognized without formal ceremony.

(The state usually recognizes it, but it's rare that a child demands to see the official documentation of their parenting credentials when Dad tells them to brush their teeth before bed).

That power is usually tested when their child becomes a teenager; "you can't tell me what to do!" is a common sentiment from rebellious teens that are starting to see the cracks in their parents' authority.

In most cases, though, the legitimate power remains in the hand of the parent by the resources they control. Young Jayden may not drop out of school to join the circus, because Mom pays his allowance and has the keys to the house.

Legitimate power: how to use it effectively

When we think of gaining power through legitimate authority, it brings to mind images of despotic dictators and tyrannical CEOs, ruling over their respective kingdoms with iron fists.

This sort of rule goes hand in hand with coercive power: influencing people through fear and threat. But the authority that comes with legitimate power can be benevolent, and we'd hope that's what you're aiming for.

It can be tempting to go on a 'power trip' when you gain a position of authority, but you have to keep a few things in mind to prevent things from falling apart.

Remember to be a good leader

Power alone does not make a good leader. Many citizens in countries around the world will happily tell you that.

Effective leadership is a crucial skill and entire discipline in itself. Entire libraries can be dedicated to the art of leadership, so we don't have room to sum it up in a sentence. But whichever leadership style you pick, make sure to dedicate yourself to it and do it well.

(We'd recommend starting with servant leadership if you're not already familiar - it's a model for building strong organizations through service to others.)

If you don't end up being a good leader, you may find that the authority you initially wield begins to fade. In the world of soccer, a manager is said to have "lost the dressing room", when the players lose faith in their instructions and stop putting in the effort.

People might still take instructions from you because of your authority over them, but if they're unhappy, they'll start to give the bare minimum, rather than giving their all. Over time, this means your organization just won't perform to the best of its abilities, and might even begin to fail. Watch out.

Remember it's not all about you

If you start thinking your work is finished just because you achieved some recognition and a badge of honor, you're already in trouble.

Your purpose as an authority figure is to serve the group members you represent. By resting on your laurels just because you can, you're letting them down as well as letting yourself down.

Sure, take a moment to celebrate a big achievement or milestone - then get back to work. As Ryan Holiday puts it in Ego is the Enemy:

"Your potential, the absolute best you're capable of - that's the metric to measure yourself against. Your standards are. Winning is not enough. People can get lucky and win. People can be assholes and win. Anyone can win. But not everyone is the best possible version of themselves.Y

You're not as good as you think. You don't have it all figured out. Stay focused. Do better."

Remember all things are temporary

In almost all cases, your authority won't last forever. Whether it's through changing environments, new opportunities, or even a revolt of your subordinates, you can always be ousted.

"The King is dead. Long live the king!"

Humility and grace are your secret weapons here, not clinging onto every last shred of power you can exert until the bitter end. Instead, see yourself as a temporary steward of an honorable position, responsible for serving others more than yourself. When your time is up, it's over. Move on, take some time to rest and refresh your skills, and get back out there when the time is right.

The advantages of legitimate power

There are a few key advantages to using legitimate power as your main source of influence, if you're fortunate enough to get it.

First, it's the most visible and easily accepted form of power. Whether that comes from a job title, societal status, political position, or just a badge and a fancy suit - people know you're the real deal. Legitimate power is usually immediately visible, and if not, you'll soon be told about it by others under its influence.

Second, it builds trust and relationships. When people feel like they're being heard and that their concerns are taken seriously, they're more likely to cooperate with you. This creates a positive feedback loop where your legitimacy is reinforced by the good work you enable people to do. Your authority as a 'resource controller' comes into play when you can use it to help people develop and flourish; for example, paying for their professional development will make them better workers but is also likely to make them more loyal.

Finally, it doesn't suffer much pushback. When it's obvious that you're the one in charge, someone disagreeing with your direction can't overtly challenge your authority. They can take action against you indirectly or with underhand methods, like fomenting dissent within their peer group with the intent to oust you from your position. But unless you're really pushing the boundaries of what's acceptable, having a badge of authority is one of the best ways to influence people to do what you want them to do. (Situations like these are what the phrase "with great power comes great responsibility" was made for.)

The disadvantages of legitimate power

While it's one of the most desirable forms of social influence, legitimate power isn't without its drawbacks. Some of the negative effects of legitimate power are:

There's always the possibility it can tip over into coercive power. Depending on the hierarchy and structure of the organization you're wielding influence in, you may end up with pretty much free reign to take control. This might appeal to the megalomaniac in all of us (or at least some of us), but unchecked control can easily be taken advantage of. It's up to you to be responsible and do the right thing to the best of your abilities. If you don't, you may find that even higher powers can have you replaced at the drop of a hat.

It also has the ability to dissuade open conversation and collaboration. This isn't always a good thing, especially in environments that thrive on openness and cooperation. While you might be a likeable and trustworthy leader, in a position of legitimate power you will always have the ability to bring down negative consequences for those underneath you. This means your very existence might stifle debate and healthy conversation if people are afraid of what'll happen to them. You'll have to continuously work hard to build an organizational culture where problems can be discussed out in the open without fear of censure or punishment.

One threat of having legitimate power is that it can make it hard to trust people. It's one of the most coveted types of power, and many people will lust for your throne. Not only do you have to watch out for the people you lead, you'll also have to watch your back. In politics, this is a given, but the threat of being betrayed or ousted from your position is also present in businesses, social cliques, sports clubs, charities - even the local Dungeons & Dragons club. This type of power can make you paranoid - do you think you can handle it?

Finally, legitimate power is often hard to get. By definition, only a small number of people in any given population will gain legitimate power, so if you really want it, you'll have to work hard. That might be through education and qualifications, building up financial capital, campaigning politically, building relationships, or navigating office politics.

You'll probably need to be exceptionally good at what you do to climb the ladder into a legitimate power position. But that's not to dissuade you; setting ambitious goals and achieving them is something anyone can do if they're truly motivated.

Feel more comfortable embracing your power with our 8-week online coaching program, Personal Power.

It's free, and 90% of users achieve their goals within 4-8 weeks.