Why is my phone not turning on at all

It can be terrifying if your iPhone won't turn on — especially if you're not a tech guru. It might seem like there could be a million things wrong, and who knows where to start? Is it even fixable?

In general, you can narrow it down to one of three key issues: a software glitch, a charging malfunction, or a serious hardware problem. 

Here's how to figure out why your iPhone won't turn on and how to fix it. 

How to turn on an iPhone

You need to make sure you're turning on your iPhone the right way before trying any of the troubleshooting steps mentioned below. Not all iPhones are created equal, and it can sometimes get confusing to know just how to turn your model on.

By the offset chance this is the issue, here's how to turn on an iPhone if it:

  • Has a Home and Side button. Press and hold the Side button until you see the Apple logo on the screen.
  • Has a Home and Top button. Press and hold the Top button until the Apple logo shows up on the screen.
  • Doesn't have a Home button but has a Side button. Press and hold the Side button for a few seconds and release it when you see the Apple logo.

What to do if your iPhone won't turn on

Once you're sure that you can switch on your iPhone properly, you can try to get to the bottom of why it's not turning on.

1. Check to see if you can restart the phone

You probably know that your iPhone is turned on all the time, even when the screen is off, unless you deliberately shut it down via the Settings app. When the screen is dark, the phone is powered on — albeit "sleeping" — and a software glitch in an app could be preventing the phone from waking when you press the Power button, tap the screen, raise it to your face, or however you try to wake it up.

The simplest remedy is to force restart your iPhone and see if it will turn on.

The first thing you should try to do is restart your iPhone — most of the time, a software glitch is likely preventing the screen from turning on. Dave Johnson

If your phone restarts successfully, your problem is probably solved. This problem can happen occasionally without suggesting a serious underlying issue. But if your phone won't turn on frequently enough that it's a nuisance, that suggests you have a misbehaving app or some corrupted data on your phone. 

In that case, you might need to reset your phone to its factory settings and then manually reinstall apps from the App Store to see which one is bugged.

Quick tip: Since a factory reset will wipe all your data and settings, make sure you back up your iPhone with iCloud or your computer before resetting it. That way you can restore what you need later.

2. Try charging your phone

If it doesn't appear that you can restart your iPhone, then it's likely that your phone is already powered off, and the battery might be dead. Here's what you should do:

Attempt to charge your phone — connect your phone however you usually charge it and let it charge for an hour or two.

If the phone still won't come on, there might be something wrong with the way it's charging. Check the phone's Lightning port to make sure it isn't filled with lint or debris, and inspect your Lightning cable for kinks, breaks, or frays. If necessary, swap the cable for another.

A damaged Lightning cable might be keeping your phone from charging. Dave Johnson

Charge the iPhone again. Be sure to plug the phone directly into an AC adapter rather than a computer's USB port, to make sure the USB port isn't an issue. 

It's entirely possible that the Lightning port or your laptop's USB port has failed, and since it wasn't charging, you couldn't turn it on. If so, this should solve your problem.

Quick tip: if the problem still persists, there are more troubleshooting steps you can try to fix an iPhone that won't charge.

3. Troubleshoot a hardware problem

If your iPhone won't respond to a hard reset and doesn't appear to be charging, the number of potential issues has narrowed, probably signaling that it's a hardware issue. This isn't good news, because it suggests you might have a serious issue. Some of the most likely issues include:

  • Water damage. You might have gotten your phone wet and it has caused some components to fail.
  • Drop damage. If you've dropped the phone, it might have damaged the screen (most likely) or internal components (less likely), preventing it from working.
  • Component failure. As reliable as iPhones are, it's always possible that one can fail due to a manufacturing defect. It's rare, but it can happen.

To see if your phone has any life in it at all, try this:

1. Connect your ailing iPhone to a Lightning cable and plug it into a computer.

2. Start iTunes on the computer.

3. Check to see if iTunes recognizes the phone. You should see the icon for the phone appear in the top left of the iTunes window. If so, you're in luck — the phone is actually powered on, and you can probably back it up.

If you can see the iPhone icon in iTunes, the phone is still on but perhaps the screen is broken. Back it up before you try to get it serviced. Dave Johnson

4. If you see the iPhone icon appear, click it and then click the Summary tab on the left of the screen. In the Backups section, click Back Up Now to try to ensure you have a good backup of your phone's apps and data. You can later use this backup to restore your phone after it's serviced or replaced.

5. Contact Apple to have your phone serviced or replaced.

It can be a worst nightmare if your phone won’t turn on. Because these days, not just our personal and social lives, but professional lives also rely on a phone. So, the panic is sure to set in if you discover that your phone is just not starting.

There’re contact numbers of your close friends and colleagues that you cannot recall now. There’re pictures and videos from your dreamy holidays and birthday parties, and also the important chats and messages, which you do not have any backup for. When the phone won’t turn on, you realize of those crucial information saved in your phone.

There can be two possible reasons for your android phone that won’t turn on. It can either be because of any hardware failure or there are some issues with the phone software. Hardware issues would be challenging to deal on your own, since they may necessitate replacement or repair of hardware parts. But the glitch on the software part can be tackled on your own in quite many cases.

Why is my phone not turning on at all

All you need to is trying these fixes, instead of being panic, if your phone won’t turn on

1]Charge the phone for 15-20 minutes: It is not entirely unlikely that your phone is out of battery. You may have charged it recently but it may still have run out of power. In any case, it is a good idea to just put your phone on charge for a few minutes and then try turning it on. You would be surprised to learn that a good number of panic-stricken people get their issues resolved by this small but extremely significant fix.

2] Try using a Different Cable or Charger: The cable connected to your phone and power charger may have malfunctioned. In such a scenario, your phone won’t get charged even if you plug in the charger for several minutes. So, you must find a spare cable (or a cable of any other person in your family or neighborhood), and try using it just to double-check where the problem lies.

3] Check If the Battery is Receiving Power: Now the next step is to see if the battery is the culprit in this case. Plug your phone into the charger and then wait for a minute or two. Is the battery icon appearing on the screen? If yes, then the battery is fine. If no, then scour for a small red dot flashing on the screen. This red dot means the battery is almost dead and you need to charge it up to revive the phone. If even this red light is not there, chances are your battery is completely dead and needs to be replaced immediately.

4] Long-press the power button: At times, the phone gets hanged or frozen. In such a scenario too, your phone will not get on. An easy solution will be to long-press the power button to reboot the system. Rebooting is particularly effective if some third-party app or software is the reason why your phone is not starting.

5] Take out the battery and reinsert it: Another DIY trick is to take out the battery from your phone (if your phone has a removable battery) and then reinsert it. Once you have reinserted the battery, you can reboot and see.

6] Resort to Factory settings: There is a recovery mode when you reboot. This takes you back to factory settings. It is pretty effective in case your device gets on, but is not making past the boot process.

Note: Factory reset will remove the existing malware, virus, and most of the issues caused by apps & software. But it will also remove all data from your phone’s internal memory. So you better take the data backup beforehand. An alternative will be to take it to a professional mobile phone repair expert who will help you to save your data if possible.

Why is my phone not turning on at all

7] Take it to the Service Centre: There can be issues that a layman may not be very confident about. Some more complicated software damages will necessitate an expert probe. A non-technician person may do more harm than good if he/she tries to tinker with the phone’s system software on his/her own. So, at this point, it will be advised to head to a service centre and get the job performed by a professional. Make sure you choose to go to the authorized service center for quality repair at best price.

The Internet offers plenty of such solutions. They might work if your phone hasn’t got any major issues. But if there is any major glitch, these methods may not work. Experts like CarlCare come to your rescue during such trying times.

CarlCare is professionally certified to repair and accessorize mobile phones with technical mastery and care. We have been serving mobile users for years, and are adept enough to provide customized solutions for all sorts of issues including phone not turning ON. If you have this issue in your TECNO, Itel or Infinix phone, we are your best bet to get it fixed to perfection. Simply because we are the only authorized service center for these brands, and Our experts can give you genuine advice regarding your device and the issue it’s facing. Besides, if any part is replaced, you can rest assured knowing it be a genuine replacement. Your phone warranty will be considered too.

All you need to do is to walk down your nearest service center, and our trained technicians will rectify the issue in no time. Similar to our repair solutions, our price as well as turnaround time is impeccable, ensuring that you get a memorable experience.