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If you no longer need Tableau Desktop or Tableau Prep Builder on a computer or you want to move it to another computer, deactivate the product key before you uninstall Tableau or you may not have the license available to activate on another computer. If you are using Tableau Desktop or Tableau Prep Builder in an environment with login-based license management, you do not need to deactivate any product keys if you want to move your installation to another computer. You can activate Tableau Desktop on up to two different computers if they are used by the same person and one computer per user for Tableau Prep Builder. Note: If the computer or virtual environment is no longer available to deactivate Tableau Desktop or Tableau Prep Builder (for example the computer was lost or stolen), you can activate by signing into Tableau Online or Tableau Server using login-based license management, or use the product key on a new computer. If you get an error and can't activate Tableau Desktop or Tableau Prep Builder using your product key, contact Tableau Support(Link opens in a new window). If login-based license management is not being used in your enviroment, you may have one or more separate product keys that you can use to activate Tableau Desktop and Tableau Prep Builder. Depending on the type of product key you have, you may have a separate key for Tableau Desktop and Tableau Prep Builder or you may have one key that you can use to activate or deactivate both products. For example a product key that starts with TD can be used to activate or deactivate Tableau Desktop only. A product key that starts with TC can be used to activate or deactivate both Tableau Desktop and Tableau Prep Builder. If you are using separate keys for Tableau Desktop and Tableau Prep Builder, you will need to deactivate both product keys. If you are using a single TC key, then you only need to deactivate the key on one product and it will deactivate the key for both Tableau Desktop and Tableau Prep Builder. For more information about the different license types, see User-based licenses(Link opens in a new window) in the Tableau Server online help. Note: For information about how to deactivate a Tableau Desktop or Tableau Prep Builder product key from the command line, see "Deactivate the product key" in Install From the Command Line. There are two ways to deactivate a license depending on whether the computer has internet access. Follow the procedure for your scenario. Deactivate a product key on a computer with internet access
Deactivate a product key offline (Tableau Desktop only)Before following this procedure, verify that the computer is not connected to the internet. The procedure will not work as described if there is a connection.
Transfer a product key to another userBefore you can assign your product key to another user, you must deactivate your product key and remove Tableau Desktop from your computer.
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