Voicemail not working on iPhone 11

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Have you ever met the voicemail or visual voicemail not working on iPhone 6, 6s, 7 or 7 Plus after updating to iOS 11? If yes, check this post to get 7 effective tips to fix iOS 11 voicemail not working on iPhone 6/6S/7/7 Plus.

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After updating to iOS 11, some users have found the voicemail or visual voicemail not working on iPhone 6/6S/7/7 Plus. General speaking, the iPhone voicemail not working is most likely caused by a bad network connection to carrier or voicemail settings. Therefore, when you encounter this problem, you can preliminary fix it from two aspects: one is checking the network settings & connection to the carrier and the other is checking the voicemail settings. If you make sure there is no issue but the iOS 11 voicemail/visual voicemail still doesn't work well, follow the methods below to troubleshooting.

How to fix iOS 11 voicemail/visual voicemail not working

Here below, we have collected all the possible solutions to fix the voicemail/visual voicemail not working in iOS 11 on iPhone 6, 6S, 6S Plus, 7 and 7 Plus. Hope they can be helpful.

Tip 1. Check network connection

If the network isn't stable and poor, the voicemail may not work well. Therefore, go to check the Wi-Fi and cellular network works or not.

Tip 2. Turn on/off Airplane Mode

The voicemail/visual voicemail not working in iOS 11 may be caused by dysfunctional network, thus, turning on and off the Airplane Mode is worth trying.

Go to "Settings" > Turn on "Airplane Mode" > Turn it off about 20 seconds.

Tip 3. Reset Network Settings

Resetting networking to factory settings can fix the issue caused by network errors and this won't erase the contents and other settings on your iPhone.

Go to "Settings" > "General" > "Reset" > "Reset Network Settings". After this, you need to enter the password again if you want to join the Wi-Fi.

Tip 4. Force restart your iPhone

You can try to restart your iPhone by pressing and holding the Wake button at first to check the matter is settled or not. If not, you need to hard restart your iPhone.

For iPhone 6 and former: press and hold down the Home button and the Power button together until the Apple logo appears.

For iPhone 7 and 7 Plus: press the Home button and the Volume Down button until you see the Apple logo.

Although this problem hardly happens on the latest iPhone 8/8 Plus/X at present, if you have met, you can check the tips on how to force restart iPhone 8/8 Plus/X.

Tip 5. Update Carrier

If there is an available carrier update on your iPhone, you can do it to fix the problem caused by a network connection. And some users said that carrier update worked for iOS 11 voicemail not working issue.

Go to "Settings" > "General" > "About" > "Network". If there is a pop-up window saying a new update is available, tap it.

Tip 6. Update to the latest version

If the voicemail not working in iOS 11 is caused by new system bugs, updating to the latest version may solve the problem.

Go to "Settings" > "General" > "Software Update". If there is a new iOS version available, download and install it on your iPhone.

Tip 7. Downgrade iOS 11 to iOS 10.3.3

If none of the methods above can fix the problem, the final way you can consider is to downgrade iOS 11 to iOS 10.

Besides, the downgrading failure will cause permanent data loss if you haven't made an iPhone backup. Therefore, you must back up and transfer the whole files on your iPhone 6 or 7 to the PC or laptop to keep data safe by using a free iPhone data transfer software - EaseUS MobiMover Free highly recommended here. With MobiMover Free, you are able to transfer contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, and audios from iPhone to the computer with one-click. What's more, after you have downgrade to iOS 10, you can use MobiMover Free to get back the exported files to your iPhone again. Now, download and try it now.

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The problem of Voicemail Not Working on iPhone has been reported by users. You can find below the steps to fix the Voicemail on your iPhone.

Voicemail Not Working on iPhone

The problem of Voicemail not working on iPhone is usually caused due to problems with the Carrier Network or due to incorrect Voicemail settings.

In addition to above reasons, the problem can also be caused by software glitches, corrupted Network Settings and other reasons.

1. Restart iPhone

The problem could be due to minor software glitches or stuck programs, preventing Voicemail from working properly on your device.

Go to Settings > General > scroll down to bottom and tap on Shut Down. On the next screen, use the Slider to Power OFF iPhone.

Allow iPhone to completely Shut Down > Wait for 60 seconds and Restart your device.

2. Check Voicemail Setup

Go to Settings > Phone > make sure you can see Change Voicemail Password option.

Alternately, you can also dial your own Phone Number and try to record a Voicemail.

3. Install Carrier Updates

Sometimes, the problem is due to a Carrier update waiting to be installed on your device.

Go to Settings > General > About >Network.

On the next screen, tap on the Update option to install Carrier updates (if available).

4. Turn OFF Call Forwarding

Voicemail won’t work on your iPhone if unanswered Calls are being forwarded to another phone number.

Go to Settings > Phone > Call Forwarding > move the toggle next to Call Forwarding to OFF position.

Once Call Forwarding is disabled, the phone icon with arrow will disappear from the status bar and your iPhone will start accepting phone calls and forward unanswered calls to Voicemail.

5. Switch OFF/ON Cellular Service

The problem could be due to a minor problem or glitch in Cellular Settings.

Go to Settings > Cellular > Toggle OFF Cellular Data > Wait for 30 seconds > Toggle ON Cellular Data.

6. Set Date & Time Automatically

The problem could be due to Incorrect Date & Time settings on your iPhone.

Go to Settings > General > Date & Time > On the next screen, enable Set Automatically option.

After Enabling Set Automatically option, you should be able to see your iPhone showing the right Time next to Time Zone entry.

7. Disable Bluetooth

Sometimes, the problem is due to Bluetooth Network interfering with Cellular Network.

Go to Settings > Bluetooth > Toggle OFF Bluetooth.

After the problem is fixed, enable Bluetooth back on your device and see if it is still causing problems.

8. Reset Network Settings

Note down your WiFi Network Password and follow the steps below to Reset Network Settings on your iPhone to its original Factory Default Settings.

Go to Settings > General > Transfer or Reset iPhone > Reset > On the pop-up, select Reset Network Settings option.

If prompted, enter your Lock Screen Password > On the confirmation pop-up, tap on Reset Network Settings to confirm.

If the problem is still not fixed, you will have to Contact Apple Support and your Carrier for help with this issue.