Iphone cant hear caller unless on speaker

  • Restart your iPhone and turn off noise cancellation and turn off airplane mode, turn off Bluetooth.
  • Clear your ear speaker from opening holes with toothpick or soft brush and try reset all settings to get rid of cant hear calls unless you turn on speaker

On your iPhone if someone calls you and you can’t hear them unless you turn on speaker then you need to make few changes in settings like increasing ringer volume slider and other simple methods to fix these can’t hear calls, iphone not ringing on calls or sound issue on your iPhone 13, 12 or 11 or any other iPhone series. So, let’s dive in deeper to fix these no sound on call issues when you cant hear other peoples voice on calls.

Iphone cant hear caller unless on speaker
Iphone cant hear caller unless on speaker

By following below troubleshooting methods you can easily get rid of no sound until you turn on speaker or any sound related or not getting notification and other issue.

Hard Reset (force Restart)

To hard reset your iPhone you need to press volume up button and now quickly press volume down button, now after that you need to hold the side button until you see apple logon on your screen.

Iphone cant hear caller unless on speaker
Iphone cant hear caller unless on speaker

Step 1: Launch settings app

Step 2: Scroll down and tap on Accessibility option and tap on it.

Step 3: Now, Scroll down again and tap on Audio / visual option.

Step 4: In here, tap on Noise Cancellation option and turn it off.

Once you turn off noise cancellation on iPhone you ear speakers should be working fine. If not follow other below solutions.

Also Read: 1) How to Fix Sound issue on iPhone 13 mini, 13 pro max, iPhone 12, iPhone 11, iPhone X

2) How to fix iPhone shows volume turned down: Sound and Haptics

3) iPhone 12 Pro Notification Comes With No Sound Or Alert

4) Fix: Hide Alert Messages Keeps Turning On its own on iPhone | iOS 14.4 Even Turned Off

5) Solved – Bluetooth Headphones too Loud on Lowest Setting iphone (iOS 14.5)

Turn off Bluetooth

Some times yout device may be connected to other bluetooth device and you may not notice that and you turn on speaker you get to hear sound unless speaker is on. So, go ahead and turn off bluetooth.

Open settings -> Tap on bluetooth settings and turn it off and check your calls are working with normal ear speaker or not.

Check Sound on Your Device

Step 1: Launch Settings app on your iPhone

Step 2: Tap on Sounds and Haptics (depending on your model of iPhone)

Step 3: Now, you need to drag the ringer and alerts volume and check whether your sound is working or not.

If you hear no sound or greyer out or no sound in sounds and haptics you may need a service for your iPhone mobile.

Clean Ear Speakers

On your iPhone if ear speaker is filled with dust or any other particles like sweat etc, you need to clean your ear speakers by using toothpick or soft brush which is able to clear font speaker opening on iPhone and blow some air with your mouth to get rid of dust inside ear speakers.

Reset All Settings to fix Can’t Hear calls unless speaker is ON

Step 1: Tap on Settings -> General

Step 2: Scroll down and tap on Transfer or Reset -> Reset All settings 

Step 3: Now, select reset in pop up box and confirm reset process and wait for reset process to complete.

That’s it, once you reset your iPhone will be working fine without any sound issues or cant hear people on call etc.

Why can’t I hear my phone calls unless it’s on speaker?

If your iPhone is configured with improper settings and your volume is set to low or your iPhone is connected to other nearby bluetooth or wifi available devices or outdated software on iPhone iOS 15 or 16.

Shruti is BSC Computer Graduate and Author and Editor at A Savvy Web and She has an expertize and provides solutions and troubleshooting tips and solutions for iPhone, iPad, MacBook and Windows Computers, Android, Smart tv Expert and She is More Enthusiastic in this area of expertise and a Real time expert.

Are you unable to hear phone calls unless you switch over to the speaker on your iPhone? If yes then in this post we will help you to fix the issue.

Iphone cant hear caller unless on speaker

Why Are You Getting This Issue use?

There can be many reasons why you are getting the problems. Below we shared three major possibilities which may be causing the issue.

  • There are some temporary issues with your iPhone hardware which you can easily fix with restart or resetting your iPhone.
  • It’s also possible that you recently downloaded any app which has microphone permissions, and that app is interfering with your iPhone’s mic functionality while calling.
  • It’s also possible that for some reason your iPhone Earpiece gets damaged, and you have to contact the iPhone service to repair or replace the Earpiece in order to normally use your phone.

How To Fix If You can’t Hear Phone Calls unless on speaker on iPhone?

Solution 1: Restart Your iPhone

The first thing you should try is Restarting your phone. It can fix temporary issues with your iPhone.

  • Tap and hold the Power Button on your iPhone until you see the Slide to Power Off slider on the screen.
  • Then slide to Power Off.
  • Wait till your phone shuts down.
  • Once your phone is shut down, wait for a few seconds.
  • After that press and hold the power button until the iPhone starts.
  • Now check if the issue is resolved.

Solution 2: Use Your Phone In Safe Mode

As I mentioned above in the article, it’s also possible that any of your recently downloaded apps with mic permission may be causing the issue.

To find out if this is the case or not, you can boot your iPhone in safe mode. 

  • Power off your iPhone.
  • Then press and hold the Power Button until your iPhone lights up.
  • As your iPhone lights up, press and hold the volume down button until you see Apple Logo.
  • As you see the Apple Logo on the screen, release the volume key.
  • You are done, your phone now boots to Safe mode.
  • Now check if you are still getting the issue.
  • If the issue is continuing in the safe mode then there is a third-party app which is causing the issue, so uninstall third-party suspicious apps one by one to find the culprit.
  • If you still get the issue in the safe mode then the cause of the issue is not any installed third-party apps.

Solution 3: Make Sure Your iPhone Volume Is Set To High While Calling

We will also suggest you to quickly check if your phone speaker volume is set to high during the call. Smartphones allow users to customize the volume level while calling.

  • Just call someone, or call your other phone from your defective phone.
  • Press the volume up button to see if the volume is set to high or not.

Solution 4: Clean your Earpiece Port

It’s very common for the Earpiece Port to accumulate debris, and as a result, you may be hearing issues while calling. So we will recommend you to check the Earpiece port for any debris.

And if you find any debris then clean it carefully. Once your iPhone Earpiece port is clean, check if now you can hear the other people over call.

Solution 5: Update the Software to the latest version

Any temporary software glitch can also be the culprit. So we will suggest you to check for any pending software updates for your iPhone.

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Note: Before updating your iPhone, it’s recommended to backup your iPhone data. Also, make sure that you are connected to a working internet connection.

  • Go to your iPhone Settings.
  • Choose General.
  • Tap Software Update.
  • Now see if there is any pending software update for your phone.
  • If there is any pending software update then please consider updating it.

Solution 6: Factory Reset

If any of the troubleshooting doesn’t work then the last possible fix is to Factory Reset your device.

Note: Before Factory Reset your iPhone, it’s recommended to backup your iPhone data.

  • Go to iPhone Settings.
  • Tap General.
  • Tap Transfer or Reset iPhone.
  • Select Erase All Content and Settings, and follow the on-screen options.
  • Wait till your iPhone finishes the Factory Reset.
  • Once Factory Reset is done, check if the issue is fixed or not.

Solution 7: Contact iPhone Service Center

If after trying everything you are still getting the issue then there can be some hardware issue which can only be addressed from the iPhone service center. So contact any nearest iPhone Service Center.

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