Try the new Google Books
Check out the new look and enjoy easier access to your favorite features
Google Play Protect, regular security updates and control over how your data is shared. We’re dedicated to securing Android’s 2.5 billion+ active devices every day and keeping information private. Screen readers, speech-to-text and some of the newest ways to experience the world your way.
While signing in to your organization's internal web apps or services, you might get an error message that says, in essence, "You can't get there from here." This message means your organization has put a policy in place that prevents your device from accessing your organization's resources. While you might end up having to contact your Helpdesk to fix this problem, here are a few things you can try first. If you get the message saying that you're trying to access your organization's sites from an unsupported browser, check which browser you're running. To fix this problem, you must install and run a supported browser, based on your operating system. If you're using Windows 10, the supported browsers include Microsoft Edge, Internet Explorer, and Google Chrome. If you're using a different operating system, you can check the complete list of supported browsers.
Your organization can require you to be signed in on the Edge browser with your work or school account as part of a security policy to protect access to resources. If that policy is in place, you might see a message like this:
-
Select Switch Microsoft Edge profiles to sign into the Edge browser with your work or school account (required to sign in with this account to this service, app, or website).
-
Select Sign out and sign in with a different account to sign out of the service, app, or website with your work or school account and sign in with a different account.
Make sure that you're running a supported version of the operating system, including:
-
Windows: Windows 7 or later.
-
Windows Server: Windows Server 2008 R2 or later.
-
macOS: macOS X or later.
-
Android and iOS: Latest version of Android and iOS mobile operating systems.
To avoid this message, you must install and run a supported operating system.
If you get the You can't get there from here message saying that your device is out-of-compliance with your organization's access policy, make sure you've joined your device to your organization's network.
-
Sign in to Windows using your work or school account. For example, .
-
Connect to your organization's network through a virtual private network (VPN) or DirectAccess.
-
After you're connected, press the Windows logo key+L to lock your device.
-
Unlock your device using your work or school account, and then try to access the problematic app or service again.
If you see the "You can't get there from here" error message again, select the More details link, and then contact your work or school account administrator with the details.
If your device isn't joined to your organization's network, you can do one of two things:
I have read and agree to the Samsung.com Privacy Policy
Tick this box to proceed to Samsung.com.
By ticking this box, I accept Samsung Service Updates, including :
Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and do require further assistance click here to get in touch with your Samsung subsidiary. Currently the Call & Text on Other Devices service is only available for the Australian variants Galaxy Note20, 20 Ultra, Tab S7, Tab S6, Tab S4 (SM-T835), Galaxy Watch 3, Galaxy Watch Active2, Galaxy Z Flip, S20, S20+, S20 Ultra, Note10, Note10+/5G, S10e, S10/10+, S10 5G, Note9, S9/9+, A70, A71, A51, A31, A90 5G and XCover Pro. For Galaxy devices like the Tab S5e and Tab S4 (SM-T830) you are still able to use this service however this setting is called Call & Message Continuity.
If this does not work, press and hold the Power button for up to two minutes to shut down the device. Once it has switched off, leave the tablet off for one minute. Then, press the Power button again to switch on.
If you are still unable to restart your tablet using buttons, wait until it runs out of battery then charge it for 30 minutes before turning it on again.
If your tablet is still unresponsive it may need to be repaired. Find out how to book a repair or take your table to a Samsung Service Centre.